---
title: "Culture of Care: Quality Improvement Change Plan (Learning and Development)."
ocid: "ocds-b5fd17-1d0fd00a-b552-4e6e-8967-00ef3cf2840b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d0fd00a-b552-4e6e-8967-00ef3cf2840b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d0fd00a-b552-4e6e-8967-00ef3cf2840b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d0fd00a-b552-4e6e-8967-00ef3cf2840b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2024-03-25"
---

# Culture of Care: Quality Improvement Change Plan (Learning and Development).

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-1d0fd00a-b552-4e6e-8967-00ef3cf2840b

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## Summary

The procurement process for the award titled "Culture of Care: Quality Improvement Change Plan (Learning and Development)" is being conducted by NHS England in the Health services category. The contract involves training and coaching services to implement national mental health quality standards up to December 2026. The tender, using an open procedure above threshold, has a contract value of £7,500,000 and a tender period ending on 21st November 2023. The contract period is from 23rd February 2024 to 31st March 2026 with delivery addresses in London, UK.

This tender from NHS England presents significant business growth opportunities for providers of inpatient mental health services, particularly those offering executive leadership coaching, quality improvement training, and staff support services. Small and medium-sized enterprises (SMEs) in the service industry would be well-suited to compete in delivering the specified interventions under this tender, enhancing healthcare quality standards and promoting mental health care transformation. Interested businesses should focus on aligning their expertise with the key commitment areas outlined in the tender to secure potential contracts in this competitive procurement process.

## Notice

This award notice covers training and coaching to implement and embed the national Mental Health, Learning Disability and Autism Quality Transformation Programme: Culture of Care: Quality commitments and standards. This involves delivering training, coaching and mentoring to providers of inpatient mental health services up to December 2026. The work forms a significant part of Theme 2. Improving culture and supporting staff of the Mental Health, Learning Disability and Autism Quality Transformation programme (https://www.england.nhs.uk/mental-health/mental-health-learning-disability-and-autism-inpatient-quality-transformation-programme/) This contract will include delivering on four of six key interventions: * Executive leadership coaching * Cross organisational quality improvement training * Move away from risk stratification through training and coaching * Quality Improvement training for wards The Culture of Care: Quality commitments and standards are currently passing through final review and more detail will be available in the specification and ITT documentation. The key commitment areas are expected to be: 1. Lived Experience integration at all levels 2. Safety 3. Relationships 4. Staff Support 5. Equality 6. Avoiding Harm 7. Needs-Based Care 8. Empowering Choice 9. Nurturing Environment 10. Activities and Initiatives on the Ward 11. Therapeutic Support 12. Transparency

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e34ca59-7910-47ab-8d79-75e8dd0507ff |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2024 |
| Submission deadline | 21 Nov 2023 |
| Future notice date | Not specified |
| Award date | 23 Feb 2024 |
| Contract period | 23 Feb 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,500,000 |
| Lots value | Not specified |
| Awards value | £7,405,174 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONAL COLLABORATING CENTRE FOR MENTAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 25 Mar 2024 at 10:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e34ca59-7910-47ab-8d79-75e8dd0507ff

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1e34ca59-7910-47ab-8d79-75e8dd0507ff
  25th March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f0666f3d-6924-4164-b883-b8cef75e9fa3
  C213523 CoC QICP NHS Standard Ts_C's Services NCCMH Final_Redacted

## Notice URLs

- https://www.england.nhs.uk/mental-health/mental-health-learning-disability-and-autism-inpatient-quality-transformation-programme/

## Provenance

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