---
title: "Provision of COVID 19 Vaccine Certification Service"
ocid: "ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2021-08-24"
---

# Provision of COVID 19 Vaccine Certification Service

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc

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## Summary

The procurement process for the provision of COVID-19 Vaccine Certification Service was initiated by the Department of Health and Social Care (DHSC). The tender, identified as CCCS21A05, is classified under the call centre services category and is located in London, United Kingdom. The contract period began on 17th May 2021 and will conclude on 17th January 2022, with a total value of £25 million. This selective procurement method involved a call-off from a framework agreement, and the tender period ended on 16th May 2021.

This opportunity presents significant potential for businesses, particularly those in the call centre or communication services sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this contract particularly suited to their capabilities, as the DHSC's contract approach encourages participation from such entities. Engaging with this procurement process can help businesses expand their service offerings while contributing to essential public health initiatives.

## Notice

Please note that this publication is for Transparency purposes only. The Department of Health and Social Care (DHSC) were seeking to award a Contract for call centre services for the provision of COVID-19 Vaccine certification services for an eight (8) month period with an option to extend for six (6) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4ae7eef2-e058-4cbd-9aee-9811373fe93a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2021 |
| Submission deadline | 15 May 2021 |
| Future notice date | Not specified |
| Award date | 16 May 2021 |
| Contract period | 16 May 2021 - 17 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000,000 |
| Lots value | Not specified |
| Awards value | £25,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HINDUJA GLOBAL SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 24 Aug 2021 at 07:48 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4ae7eef2-e058-4cbd-9aee-9811373fe93a
- 24 Aug 2021 at 07:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4ae7eef2-e058-4cbd-9aee-9811373fe93a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4ae7eef2-e058-4cbd-9aee-9811373fe93a
  24th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/54ca2ee5-89d1-408b-afe4-2a9b343963d3

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1d170f02-b70f-4306-978f-2c6e3a8aacdc.json.