---
title: "CRM Delivery Partner"
ocid: "ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2021-10-08"
---

# CRM Delivery Partner

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930.json)

## Summary

The "CRM Delivery Partner" tender, managed by the Department for International Trade, is a completed procurement process in the information technology services sector. The contract, valued at £2,000,000, was awarded following a selective procurement method, specifically a call-off from a framework agreement. The contract period commenced on 1st February 2021 and will conclude on 31st January 2023. The tender was formally concluded on 19th November 2020, and the delivery address specified is located in London, United Kingdom.

This procurement presents a valuable opportunity for businesses in the information technology services industry, particularly those offering CRM solutions and support. Companies with expertise in providing scalable and innovative IT services could benefit from similar future tenders. The selection process implies a requirement for established organisations, suggesting that larger or more experienced service providers may have a competitive edge in such bids.

## Notice

CRM Delivery Partner

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/12df2b27-03db-4322-824e-3516ccef55c3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2021 |
| Submission deadline | 19 Nov 2020 |
| Future notice date | Not specified |
| Award date | 1 Feb 2021 |
| Contract period | 1 Feb 2021 - 31 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | Not specified |
| Awards value | £2,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KPMG |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 8 Oct 2021 at 21:07 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/12df2b27-03db-4322-824e-3516ccef55c3
- 31 May 2021 at 20:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/12df2b27-03db-4322-824e-3516ccef55c3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/12df2b27-03db-4322-824e-3516ccef55c3
  8th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d5640176-843a-4526-bc1b-edc8d2034530
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1d314061-97b5-4187-8baf-bfccf62db930.json.