---
title: "TC1024 - Neighbourhood Services Case Management System"
ocid: "ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MANCHESTER CITY COUNCIL"
published: "2019-09-12"
---

# TC1024 - Neighbourhood Services Case Management System

Buyer: MANCHESTER CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a

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## Summary

The Manchester City Council is inviting tenders for the "TC1024 - Neighbourhood Services Case Management System", which falls under the software package and information systems category. The procurement process is currently in the Tender stage, with the deadline for submissions set for 11 October 2019. The contract will commence on 2 February 2020 and has a total value of £428,000, with an initial term of three years and the possibility of a two-year extension. The delivery addresses for the project are located in the North West of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in software development and system integration, particularly those that can provide comprehensive case management solutions. Small and medium-sized enterprises (SMEs) are encouraged to participate, leveraging their agility and innovation to meet the specific requirements outlined by the council. Businesses with expertise in customer relationship management (CRM), document management, and mobile technology would be particularly well-suited to compete for this contract.

## Notice

Manchester City Council is prepared to receive tenders for Provision of Neighbourhood Services Case Management requirements which will be subject to the information, specification and tender package enclosed. The Initial Contract term will be for 3 years with the option to extend for up to an additional 2 years. The 3 year contract term will commence following successful implementation of the solution (i.e. 'Go-Live'). The new case management system should allow the following business capabilities: - Case Management - CRM and collaboration - Document Management and Reporting - Mobile Technology - Resource Management - System Integration - Programme Management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc830bb4-a520-4b4b-9a79-3cddf1c9dd77 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Sep 2019 |
| Submission deadline | 11 Oct 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Feb 2020 - 1 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £428,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER CITY COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 5DB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Sep 2019 at 11:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fc830bb4-a520-4b4b-9a79-3cddf1c9dd77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc830bb4-a520-4b4b-9a79-3cddf1c9dd77
  12th September 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.manchester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1d3298d4-ec11-4255-9379-1f9ea2ef317a.json.