---
title: "HMRC Stakeholder Engagement Research"
ocid: "ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-11-24"
---

# HMRC Stakeholder Engagement Research

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db

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## Summary

The procurement process is led by H M Revenue & Customs, focusing on the "HMRC Stakeholder Engagement Research" project within the market research services industry. The project is part of the award stage and saw the contract awarded on 10th November 2020, with the related contract period commencing on 12th November 2020 and concluding on 30th April 2021. The total value of the contract is approximately £117,444. The historical tender period had ended on 14th October 2020, with the procurement conducted through a selective method involving a call-off from a dynamic purchasing system.

This contract presents valuable opportunities for small and medium-sized enterprises (SMEs) in the market research field. Companies that specialise in stakeholder engagement, survey design, or public policy analysis would be particularly well-suited to compete for similar future tenders. Engaging with HMRC's initiatives can enhance a business's reputation and help build long-lasting relationships with key governmental organisations, ultimately driving growth and expanding market reach.

## Notice

The overarching business objectives behind this piece of research are to provide HMRC with a greater understanding of the health of the tax administration system including: - Stakeholders' perceptions of HMRC's performance against our objectives, and how these perceptions (including key reputational dimensions of familiarity, favourability and advocacy) have changed over time. - How to build trust with stakeholders through HMRC communications. - Stakeholders' priorities and concerns regarding HMRC's programs and work over the past 12 months. - How stakeholders view their role in relation to HMRC. - The impact of perceptions on advocacy/critical friend levels amongst stakeholders and how advocacy can be increased. - How HMRC's reputation amongst stakeholders compares with the reputation of other government departments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6ac927ed-1eee-4b41-8267-50a2a4d410dc |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2020 |
| Submission deadline | 14 Oct 2020 |
| Future notice date | Not specified |
| Award date | 10 Nov 2020 |
| Contract period | 12 Nov 2020 - 30 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £117,444 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YONDER CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 24 Nov 2020 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6ac927ed-1eee-4b41-8267-50a2a4d410dc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6ac927ed-1eee-4b41-8267-50a2a4d410dc
  24th November 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f74084a1-99bf-4859-bb96-15d6dc1d0ad6

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1d5b7039-89d5-4305-9e21-ed53f3ad47db.json.