---
title: "EODS Service Desk"
ocid: "ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2021-10-26"
---

# EODS Service Desk

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d.json)

## Summary

The procurement process pertains to the contract titled "EODS Service Desk," initiated by the Defra Network eTendering Portal, located at Nobel House, London. The contract is categorised under services within the Information systems and servers industry, and it has a total value of £912,000. The procurement method was selective, executed through a call-off from a framework agreement. The tender period has concluded, with its end date on 30th September 2021, while the contract period extends from 1st October 2021 to 30th September 2023.

This contract presents significant opportunities for businesses specialising in IT service support, particularly those offering third-line support desk services. Companies that have experience in handling complex IT issues and can operate within the framework of the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the UK will be well-positioned to compete. As the contract is in the award phase with CGI IT UK Limited currently winning the contract, potential competitors should be prepared for future similar opportunities in the sector.

## Notice

EODS Third Line Support Desk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f9e39549-ddcc-4992-aa72-eaa4cc7757e1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2021 |
| Submission deadline | 30 Sep 2021 |
| Future notice date | Not specified |
| Award date | 30 Sep 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £912,000 |
| Lots value | Not specified |
| Awards value | £912,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48800000 - Information systems and servers

## Release History

- 26 Oct 2021 at 11:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f9e39549-ddcc-4992-aa72-eaa4cc7757e1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f9e39549-ddcc-4992-aa72-eaa4cc7757e1
  26th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dd47c75e-9d4b-46b8-87fe-39b091122c39
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1d7e6c55-1a74-4690-ba8f-6c01cc94f31d.json.