--- title: "Verification of Housing Benefit & Council Tax Support Customer Identity" ocid: "ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON BOROUGH OF LAMBETH" published: "2022-01-17" --- # Verification of Housing Benefit & Council Tax Support Customer Identity Buyer: LONDON BOROUGH OF LAMBETH Current stage: Tender OCID: ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628.json) ## Summary The London Borough of Lambeth is seeking to procure a software tool for the verification of Housing Benefit and Council Tax Support customer identity. This tender, titled "Verification of Housing Benefit & Council Tax Support Customer Identity," falls under the services industry category and pertains to software package and information systems. The procurement is currently at the tender stage, with the deadline for submissions set for 29 January 2022. The contract, with a value of £50,000, is expected to commence on 29 April 2022 and may be extended for an additional year. Key contact for this procurement is Mairead Brophy, reachable via the provided email or phone. This opportunity presents a significant avenue for business growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software development and administration services. Companies that can demonstrate a capability in providing effective identity verification solutions, with a focus on enhancing the customer journey and reducing administrative burdens, will be well-positioned to compete for this contract. By engaging with Lambeth Council's requirement, businesses can contribute to improving public services while potentially securing a substantial contract. ## Notice The Revenues and Benefits department want to procure a software tool used to verify identification for Housing Benefit and Council Tax Support customers thereby removing the burden of the customer supplying documents to the Council, making the housing benefit claim faster, improving the customer journey and ensuring probity. Lambeth Council is seeking to enter into a contract for one year with a view to an extension of a further year. The contract will be managed by the Performance Manager and regular meetings with the provider will take place. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eedc1bbf-a752-4535-beee-958ee7401a83 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Jan 2022 | | Submission deadline | 29 Jan 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 28 Apr 2022 - 28 Apr 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF LAMBETH | | Locality | LONDON | | Post town | South West London | | Postcode | SW2 1RW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Brixton Acre Lane | | Westminster constituency | Clapham and Brixton Hill | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 75 - Administration, defence and social security services ### Codes - 48000000 - Software package and information systems - 75100000 - Administration services - 75310000 - Benefit services ## Release History - 17 Jan 2022 at 12:13 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/eedc1bbf-a752-4535-beee-958ee7401a83 - 5 Jan 2022 at 12:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/eedc1bbf-a752-4535-beee-958ee7401a83 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/eedc1bbf-a752-4535-beee-958ee7401a83 17th January 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c9bbcb7-706e-485a-9bd9-290af15c6e0d Background Information - https://www.contractsfinder.service.gov.uk/Notice/Attachment/11dab823-0b23-458a-bf64-c086bfb20f70 Instructions for Quotation - https://www.contractsfinder.service.gov.uk/Notice/Attachment/baa5b343-4ea5-41f9-9cdd-14e4d3616e78 Procurement Timetable - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0bf33d2b-ba9f-4a60-b585-d0f233e51937 Delivery Milestones - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c7e50cec-58c6-4427-85aa-f58ab36ebe7f Terms & Conditions - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0def5332-d793-40af-99b4-cb6661d34c7f Specification ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628.json.