---
title: "IT Service Support"
ocid: "ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT"
published: "2022-01-12"
---

# IT Service Support

Buyer: DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9

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## Summary

The procurement process for the IT Service Support contract was conducted by the Department for Digital, Culture, Media & Sport (DCMS) based in London, England. This contract, valued at approximately £3.84 million, was awarded following a selective procurement method and is classified under the CPV category for IT services. The tender was published on 12th January 2022, with the contract period commencing from 1st May 2021 and running until 30th April 2023. The procurement process has now reached the award stage, with Little Fish (UK) Limited t/a Littlefish being the successful supplier.

This contract presents substantial opportunities for businesses operating in the IT services sector, particularly those providing service desk and management services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete for similar contracts, as the procurement process encourages participation from such entities. Engaging with future tenders in this space could significantly enhance a business's growth prospects through collaboration with central government entities like the DCMS.

## Notice

DCMS requires a supplier to provide service desk and service management services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/544b3ebc-0bcf-4b75-affe-ef8298152e2d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jan 2022 |
| Submission deadline | 29 Apr 2021 |
| Future notice date | Not specified |
| Award date | 12 Aug 2021 |
| Contract period | 30 Apr 2021 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,838,300 |
| Lots value | Not specified |
| Awards value | £3,838,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LITTLE FISH (UK) LIMITED T/A LITTLEFISH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Jan 2022 at 10:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/544b3ebc-0bcf-4b75-affe-ef8298152e2d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/544b3ebc-0bcf-4b75-affe-ef8298152e2d
  12th January 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1db0130c-5e80-4aa0-8f04-ebbef2e71ca9.json.