---
title: "Registrar Customer Management Solution"
ocid: "ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST RIDING OF YORKSHIRE COUNCIL"
published: "2026-03-20"
---

# Registrar Customer Management Solution

Buyer: EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646

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## Summary

The East Riding of Yorkshire Council has initiated a tender process for procuring a Registrar Customer Management Solution, aiming to enhance their registration services. This IT services procurement seeks to deliver a comprehensive digital solution encompassing citizen self-service, secure payments, staff scheduling, ceremony planning, and certificate management, ensuring full regulatory compliance. The procurement, classified under the CPV scheme (ID: 72222300), targets suppliers capable of executing end-to-end solutions within the Yorkshire and Humber region. Interested parties have until 20th April 2026 to submit tenders, with the contract period commencing on 21st April 2026 and concluding on 22nd April 2026. The process is in the tender stage, and the procurement method is noted as 'Not applicable'.

This tender offers substantial growth opportunities for businesses specialising in digital and IT services, particularly those adept at providing innovative registration solutions. Small and medium-sized enterprises (SMEs) are suitable contenders, as highlighted in the procurement suitability criteria. The project's value of £75,000 presents a lucrative opportunity for firms looking to expand their portfolios in public sector projects, specifically within the realm of information technology services. Companies possessing expertise in delivering digital transformation and operational efficiency in public services will find this tender particularly advantageous for expanding their service offerings and establishing a lasting relationship with the East Riding of Yorkshire Council.

## Notice

East Riding of Yorkshire Council are seeking interest from potential suppliers capable of delivering a comprehensive, end-to-end digital solution for registration services, including appointments and ceremonies. The solution should encompass citizen self-service functionality, secure payment processing, registrar staff scheduling, ceremony planning, certificate management, and full compliance with regulatory requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd4d64f9-e5eb-47d9-9697-7e89f75ad0db |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2026 |
| Submission deadline | 20 Apr 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 20 Apr 2026 - 22 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 20 Mar 2026 at 12:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bd4d64f9-e5eb-47d9-9697-7e89f75ad0db

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd4d64f9-e5eb-47d9-9697-7e89f75ad0db
  20th March 2026 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103950&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298
  User / Company

## Notice URLs

- https://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646.json.