---
title: "GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing"
ocid: "ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORUS GROUP"
published: "2025-10-07"
---

# GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing

Buyer: TORUS GROUP  
Current stage: Award  
OCID: ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52.json)

## Summary

The procurement process for "GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing" has been successfully completed, with the award given to Careium UK Limited. Conducted by Torus Group, the initiative falls under the services category, specifically alarm-monitoring services, and is situated in the North West, United Kingdom. The tender process concluded on 25th September 2025, with the contract period set to span from 1st November 2025 to 31st October 2027. The total contract value amounts to £37,000. The project started in the award stage as of 3rd October 2025.

This tender represents a substantial opportunity for businesses specialising in alarm-monitoring services, especially those capable of handling unique needs such as emergency alarm call handling for sheltered housing. While the nature of the procurement did not specify involvement for SMEs or VCSEs, large enterprises with robust service offerings in the said industry may find significant growth potential in such government contracts, given the project's value and duration. This could potentially lead to further engagement and contracts within the public sector, enhancing market presence and business growth.

## Notice

Emergency alarm call handling - sheltered housing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/431410e9-d452-4d8c-b20e-d88949215f0c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2025 |
| Submission deadline | 24 Sep 2025 |
| Future notice date | Not specified |
| Award date | 2 Oct 2025 |
| Contract period | 1 Nov 2025 - 31 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,000 |
| Lots value | Not specified |
| Awards value | £37,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORUS GROUP |
| Locality | ST. HELENS |
| Post town | Warrington |
| Postcode | WA9 1LD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | Peasley Cross & Fingerpost |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREIUM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services

## Release History

- 7 Oct 2025 at 12:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/431410e9-d452-4d8c-b20e-d88949215f0c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/431410e9-d452-4d8c-b20e-d88949215f0c
  7th October 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=985308656
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52.json.