---
title: "HQ Control Room"
ocid: "ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THIRTEEN HOUSING GROUP LIMITED"
published: "2025-11-14"
---

# HQ Control Room

Buyer: THIRTEEN HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641.json)

## Summary

The procurement process, initiated by Thirteen Housing Group Limited, focused on the acquisition of a software package for their HQ Control Room capable of monitoring the fire alarms within their premises, with features to filter out false alarms. The contract, classified under the "Software package and information systems" industry category, pertains to a delivery within the North East region of the United Kingdom. This tender followed an open procurement method and proceeded beyond the tender stage, having reached the award stage as of 14th November 2025. The contract, awarded to Reflex Systems Ltd on 4th March 2024, is valued at £275,877.31 and covers a period from 1st April 2024 to 10th July 2027.

This tender presents significant growth opportunities for businesses specialising in software systems and solutions, particularly those adept in developing sophisticated monitoring software solutions. It provides a platform for small and medium-sized enterprises (SMEs), as well as voluntary, community and social enterprises (VCSEs), to demonstrate their capabilities and expand their portfolio by engaging with prominent housing associations like Thirteen Housing Group. Companies with expertise in the information systems domain are especially well-suited to compete in such procurement processes, potentially leading to further business development and partnerships within the public sector.

## Notice

Software with the ability to monitor all Thirteen's fire alarms in house with the ability to filter out false alarms preventing unnecessary call outs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd1e6036-c064-4694-9ffd-197a31131da7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2025 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | 31 Mar 2024 - 10 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £275,877 |
| Lots value | Not specified |
| Awards value | £275,877 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THIRTEEN HOUSING GROUP LIMITED |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS2 1QG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Central |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REFLEX SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Nov 2025 at 12:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fd1e6036-c064-4694-9ffd-197a31131da7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fd1e6036-c064-4694-9ffd-197a31131da7
  14th November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641.json.