---
title: "Disaster Emergency Payment Service"
ocid: "ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2018-10-30"
---

# Disaster Emergency Payment Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9.json)

## Summary

The procurement process for the "Disaster Emergency Payment Service" is initiated by the Department for Work and Pensions, focusing on critical payment systems in the administration, defence, and social security services sector. This tender was awarded to Vocalink, with a total contract value of £3,528,000, effective from 1st December 2018 until 31st December 2020. The procurement method used was selective, involving a call-off from an existing framework agreement. The tender period concluded on 6th September 2018.

This contract presents significant opportunities for businesses, particularly those in the technology and financial services sectors, as it addresses emergency payment systems. Companies that offer innovative payment solutions or have capabilities in system contingency planning would be well-positioned to compete. Additionally, large suppliers with experience in government contracts can leverage this tender to expand their portfolio, capitalising on the government's reliance on robust service delivery during critical times.

## Notice

Disaster Emergency Payment Service - Contingency Service available should there be a critical failure in the Departments payment systems

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2684b217-c805-44a5-ab12-c99766606c97 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2018 |
| Submission deadline | 6 Sep 2018 |
| Future notice date | Not specified |
| Award date | 26 Sep 2018 |
| Contract period | 1 Dec 2018 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,528,000 |
| Lots value | Not specified |
| Awards value | £3,528,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOCALINK |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75000000 - Administration, defence and social security services

## Release History

- 30 Oct 2018 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2684b217-c805-44a5-ab12-c99766606c97

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2684b217-c805-44a5-ab12-c99766606c97
  30th October 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3a8e4a2-da0c-45b2-ae7b-60fc14a0f384
  Evaluation Criteria
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/05630d29-7021-4b83-bf9a-6cc33f9ec3f1
  DEPS G Cloud 10 Order Form
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/03b59cb9-c8ef-408a-be5f-0e52e05b9efc
  Supplier Terms and Conditions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1e22dee0-3c13-45a6-852a-1638afcd6fe9.json.