---
title: "PROPERTY SOFT AND HARD FM AND SECURITY"
ocid: "ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "POST OFFICE LIMITED"
published: "2020-08-07"
---

# PROPERTY SOFT AND HARD FM AND SECURITY

Buyer: POST OFFICE LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525

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## Summary

The Post Office Limited is seeking suppliers for a contract titled "Property Soft and Hard FM and Security," to provide Facilities Management Services across various locations in the UK, including Secure Warehouses and Admin Centres. The procurement process is currently in the Tender stage, with the deadline for submissions set for 21st September 2020. The contract is expected to commence on 6th August 2021 and will span a duration of five years, with an option to extend by a further three years. The procurement method used is selective, specifically a competitive procedure with negotiation, targeting a contract value of approximately £150 million.

This tender presents significant opportunities for businesses involved in facilities management, service delivery, and security sectors. Companies that provide cleaning, maintenance, or security solutions would be particularly well-suited to compete for this contract. The ability to deliver comprehensive service packages will be advantageous, especially since the Post Office plans to franchise branches, potentially altering service demands. Interested suppliers will need to register on the Post Office e-sourcing portal to express their interest and submit required documentation, offering a chance to engage with a leading public sector organisation.

## Notice

Lot 1: Post Office Limited ('POL') seeks to enter into a contract for Lot 1 with a single supplier to provide Hard Facilities Management Services. The services shall be required at POL portfolio of Secure Warehouses, Admin Centres and retail operations. The Hard FM Supplier shall work closely with the POL's Property Team to develop robust, transparent and auditable processes that deliver management information that supports the POL's principles and legal obligations in terms of compliance, cost control and work flow management. POL are likely to continue to franchise branches to independent Postmasters, moving services from standalone Post Offices ('PO's') into retailers premises. Should this take place, there will be a likely significant reduction in the level of spend against the contract Lot 2: POL seeks to enter into a contract for Lot 2 with a single supplier to provide Soft Facilities Management Services. The services shall be required at POL portfolio of Secure Warehouses, Admin Centres and retail operations. The Supplier shall provide to POL the following Services from the Services Commencement Date: I.Helpdesk services II. Supplier's Portal; III.cleaning; IV.window cleaning V.feminine hygiene VI.pest control VII.horticulture VIII.waste IX.vending and refreshment X.catering XI.The POL via their internal portal will provide details of the Supplier and their supply chain to Agency branches for them to liaise and directly engage with; and XII. Office managed services (OMS) POL are likely to continue to franchise branches to independent Postmasters, moving services from standalone POs into retailers premises. Should this take place, there will be a likely significant reduction in the level of spend against the contract. POL will accept variant offers in relation to the catering requirement only for Lot 2. Lot 3 POL seeks to enter into a contract for Lot Three with a single supplier to provide Fire, Security and Intelligence Services. The services shall be required at POL portfolio of Secure Warehouses, Admin Centres and retail operations. DURATION: Lot 1 and Lot 2 shall have a duration of 60 months from the date of commencement. Lot 3 shall have a duration of 60 months from the date of commencement with an option to extend by a further 36 months. BIDDING FOR MULTIPLE LOTS Suppliers are invited to bid for all Lots or any one or more complete Lots. However, although POL is prepared to award Lots 1 and 2 to the same vendor, it will not award Lot 3 in a combination with any other single Lot. Vendors are asked within the SQ document to indicate the lots for which they are submitting a response for and their preference should they be successful in all such Lots. Suppliers shall have the option to amend their preference at ITN and subsequent stages. Additional information: Suppliers Instructions concerning how to express an interest in this Tender. Suppliers who are interested in this requirement will need to register on the Post Office e-sourcing portal and access the following project AA1069 Tender for Property FM and associated Security Services . They will need to complete and submit a Selection Questionnaire and NDA on the Post Office e-sourcing portal. To do this please access the portal using this link : https://postoffice.wax-live.com This will take you to a log on screen. Click on the "Register Here" button. This will take you to a registration form to complete and submit which will result in an email giving log in/activation details. Please note that the log on/activation email may appear in your Spam folder. The Instructions can also be found at the following link http://corporate.postoffice.co.uk/media/46624/web3-user-guide-supplier-log-on-and-register.pdf If there are issues logging in please email procurement@postoffice.co.uk for assistance - providing as much detail as possible as to your problems (screenshots etc). Training materials for use of our portal for suppliers is at http://corporate.postoffice.co.uk/media/46623/web3-user-guide-sourcing-supplier-guide.pdf It is anticipated that the Service Commencement date shall be 6th August 2021. However, Post Office anticipate signature of the services contract(s) to take place between April and May 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/49590e3d-b1e3-4b14-af80-d9305f78f733 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Aug 2020 |
| Submission deadline | 20 Sep 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 5 Aug 2021 - 5 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 9AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## CPV Codes

### Divisions

- 45 - Construction work
- 50 - Repair and maintenance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 45259300 - Heating-plant repair and maintenance work
- 50324200 - Preventive maintenance services
- 79500000 - Office-support services
- 79711000 - Alarm-monitoring services
- 79993100 - Facilities management services
- 90910000 - Cleaning services

## Release History

- 7 Aug 2020 at 14:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/49590e3d-b1e3-4b14-af80-d9305f78f733

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/49590e3d-b1e3-4b14-af80-d9305f78f733
  7th August 2020 - Opportunity notice on Contracts Finder

## Notice URLs

- http://corporate.postoffice.co.uk/media/46623/web3-user-guide-sourcing-supplier-guide.pdf
- http://corporate.postoffice.co.uk/media/46624/web3-user-guide-supplier-log-on-and-register.pdf
- http://www.postoffice.co.uk
- https://postoffice.wax-live.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1e281294-f9d8-4cac-b337-ac004ea94525.json.
