---
title: "Microsoft Unified Support Services"
ocid: "ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2023-01-06"
---

# Microsoft Unified Support Services

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1.json)

## Summary

The H M Revenue & Customs has awarded a contract for Microsoft Unified Support Services to Microsoft Limited. The contract involves providing technical support for business critical Microsoft applications, with a value of £2,150,696. The contract is for a duration of 12 months starting from December 29, 2022, and ending on December 28, 2023. The procurement method was selective, done through a call-off from a framework agreement.

This tender for Microsoft Unified Support Services by H M Revenue & Customs offers business growth opportunities for companies specializing in IT services such as consulting, software development, and Internet support. Businesses with expertise in providing incident management, problem resolution, and strategic service improvements would be well-suited to compete for this contract. The location for service delivery is in England, United Kingdom, under the services main procurement category.

## Notice

This contract is for the provision of technical support for business critical Microsoft applications including but not limited to Windows, the office suite of applications and Azure Cloud. The service provides incident management, problem management and support for strategic service improvements. Contract term is 12 months. Call Off from Crown Commercial Services, RM1557.13, G-Cloud-13, Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eb9a8f59-d1ac-4cda-80e1-fe4345696d06 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2023 |
| Submission deadline | 9 Dec 2022 |
| Future notice date | Not specified |
| Award date | 22 Dec 2022 |
| Contract period | 29 Dec 2022 - 28 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,150,696 |
| Lots value | Not specified |
| Awards value | £2,150,696 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M3 5BS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Blackfriars & Trinity |
| Westminster constituency | Salford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Jan 2023 at 15:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb9a8f59-d1ac-4cda-80e1-fe4345696d06

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eb9a8f59-d1ac-4cda-80e1-fe4345696d06
  6th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/35c319fb-9a6b-42e5-ae0e-bc90a4c27434
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1.json.