---
title: "Tender for provision of Out of Hours call monitoring"
ocid: "ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LIVEWEST HOMES LIMITED"
published: "2020-12-21"
---

# Tender for provision of Out of Hours call monitoring

Buyer: LIVEWEST HOMES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5.json)

## Summary

The public procurement contract titled "Tender for provision of Out of Hours call monitoring" was issued by LiveWest Homes Limited, based in Exeter, England. This procurement falls under the industry category of teleworking services and has an estimated value of £450,000. The procurement method was an open procedure, with the tender period closing on 6th February 2020. The awarded contract commenced on 1st December 2020 and is set to conclude on 31st March 2023, with the project being currently listed as complete.

This opportunity presents a significant avenue for growth, particularly for businesses specialising in teleworking services or those capable of delivering out-of-hours call management solutions. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract, as it is marked as accessible to such organisations. Companies that can demonstrate reliability and the ability to manage communication effectively, even outside regular working hours, will find this procurement to be an appealing prospect.

## Notice

Out of hours call services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/43ecdaba-b0a4-4e46-81ee-aec39054f7ad |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2020 |
| Submission deadline | 6 Feb 2020 |
| Future notice date | Not specified |
| Award date | 23 Nov 2020 |
| Contract period | 1 Dec 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVEWEST HOMES LIMITED |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX5 2FZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | East Devon |
| Electoral ward | Broadclyst |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MANGO DIRECT MARKETING |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64222000 - Teleworking services

## Release History

- 21 Dec 2020 at 14:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/43ecdaba-b0a4-4e46-81ee-aec39054f7ad

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/43ecdaba-b0a4-4e46-81ee-aec39054f7ad
  21st December 2020 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=ca0c40e2-312e-ea11-80fc-005056b64545
  Advert

## Notice URLs

- http://www.dchgroup.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5.json.