---
title: "Provision of Customer Satisfaction Survey Services"
ocid: "ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SUPPLY CHAIN COORDINATION"
published: "2024-04-05"
---

# Provision of Customer Satisfaction Survey Services

Buyer: NHS SUPPLY CHAIN COORDINATION  
Current stage: Award  
OCID: ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143.json)

## Summary

The NHS Supply Chain Coordination has awarded a contract for the provision of Customer Satisfaction Survey Services. The total awarded value is £99,487 GBP. The procurement method used was direct, specifically a Single Tender Action (below threshold). The contract period starts on April 22, 2024, and ends on April 21, 2025. The tender deadline was April 2, 2024. The procurement falls under the services category and the contract has been successfully awarded.

This tender by the NHS presents an opportunity for businesses, particularly those providing customer survey services, to engage in providing their expertise. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this opportunity. The contract has been awarded to Opinion Research Services Limited. The buyer, NHS Supply Chain Coordination, is based in Nottingham, England. Businesses interested in offering their services within the UK should consider exploring similar procurement opportunities in the services sector.

## Notice

This is a transparency notice detailing the award of a contract for the provision of Customer Satisfaction Survey Services Total Awarded Value is the maximum of all charges.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d021c4b1-199f-4e0f-84af-9d3cec97f8d9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2024 |
| Submission deadline | 2 Apr 2024 |
| Future notice date | Not specified |
| Award date | 1 Apr 2024 |
| Contract period | 21 Apr 2024 - 21 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,487 |
| Lots value | Not specified |
| Awards value | £99,487 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SUPPLY CHAIN COORDINATION |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 4LA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 5 Apr 2024 at 10:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d021c4b1-199f-4e0f-84af-9d3cec97f8d9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d021c4b1-199f-4e0f-84af-9d3cec97f8d9
  5th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1e9a78ae-61e0-4cb2-9d48-953baa618143.json.