---
title: "IS Service Management"
ocid: "ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GREATER MANCHESTER COMBINED AUTHORITY - GREATER MANCHESTER POLICE"
published: "2024-01-31"
---

# IS Service Management

Buyer: GREATER MANCHESTER COMBINED AUTHORITY - GREATER MANCHESTER POLICE  
Current stage: Award  
OCID: ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4.json)

## Summary

The Greater Manchester Combined Authority - Greater Manchester Police has awarded a contract for IS Service Management worth £84,380. The procurement process was finalised on 31st January 2024, under the services category. The contract period is set to start on 16th March 2024 and end on 15th March 2028. The deadline for tender submission was on 15th January 2024.

This opportunity can benefit businesses offering miscellaneous software packages and computer systems. The procurement stage was completed by using the Other procurement method. Companies providing IS help desk workflow management services may find this tender particularly suitable for business growth within Greater Manchester and its associated locations.

## Notice

Workflow Management System for IS help desk. Awarded through CCS GCloud 13 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87483aa4-96d6-41fa-8767-e134b2fcc20b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2024 |
| Submission deadline | 15 Jan 2024 |
| Future notice date | Not specified |
| Award date | 31 Jan 2024 |
| Contract period | 16 Mar 2024 - 15 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,380 |
| Lots value | Not specified |
| Awards value | £84,380 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREATER MANCHESTER COMBINED AUTHORITY - GREATER MANCHESTER POLICE |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M11 2NS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Clayton & Openshaw |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALEMBA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 31 Jan 2024 at 17:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87483aa4-96d6-41fa-8767-e134b2fcc20b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87483aa4-96d6-41fa-8767-e134b2fcc20b
  31st January 2024 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=77753&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/35572
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1ea2c8ce-3dbb-4a0e-bdbe-87eddd8a68d4.json.