---
title: "ITT For the Provision of a Control Centre Monitoring Service for the RBH Independent Living Schemes"
ocid: "ocds-b5fd17-1eaa26fe-f878-4afe-a2a9-d404ff146987"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1eaa26fe-f878-4afe-a2a9-d404ff146987"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1eaa26fe-f878-4afe-a2a9-d404ff146987.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1eaa26fe-f878-4afe-a2a9-d404ff146987.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ROCHDALE BOROUGHWIDE HOUSING LIMITED"
published: "2023-11-17"
---

# ITT For the Provision of a Control Centre Monitoring Service for the RBH Independent Living Schemes

Buyer: ROCHDALE BOROUGHWIDE HOUSING LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-1eaa26fe-f878-4afe-a2a9-d404ff146987

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## Summary

The buying organisation involved in this tender is Rochdale Boroughwide Housing Limited. The title of the procurement is "ITT For the Provision of a Control Centre Monitoring Service for the RBH Independent Living Schemes". It falls under the industry category of services related to radio and telephone control systems and intercom equipment. The procurement stage is currently in the tender phase, with a tender period ending on 18th December 2023. The contract period is set to start on 1st April 2024 and end on 31st March 2026. The procurement method is an open procedure above the threshold, with a contract value of £90,000 in GBP. The location for delivery is in the North West region of the United Kingdom.

This tender by Rochdale Boroughwide Housing Limited provides an opportunity for businesses involved in services related to radio and telephone control systems and intercom equipment. Small and medium-sized enterprises (SMEs) are particularly suited for competing in this procurement process. With the contract period extending over two years, businesses can benefit from a stable revenue stream. The low on-site cover requirement for the control centre monitoring presents a chance for business growth. Businesses with expertise in monitoring services tailored to independent living schemes can find suitable opportunities through this tender process.

## Notice

The Project Rochdale Boroughwide Housing (RBH) provides services for over 12,000 properties across the Rochdale Borough, including over 700 properties in Independent Living Schemes. In addition, RBH currently has 43 apartments within its extra care scheme. The Independent Living schemes are part of RBH's Independence and Well Being Service and sits within the Customer and Communities Directorate. There are 24 Independent Living Schemes and 1 extra care scheme with hard wired Warden call equipment installed and manufactured by Tunstall Healthcare Group, or Appello Healthcare. Of the 25 schemes in total, 17 schemes have the Tunstall Communicall Vision Warden call system which include full Telecare Overlay. These schemes will have the Tunstall Analogue to Digital Communicator for the digital switch over of the BT network by December 2025. 4 schemes have the Tunstall Communicall Connect Warden Call systems and 3 have Tunstall Communical Vi systems . Again, these schemes will have the Tunstall Digital Communicator installed. 1 scheme, (Jack McCann Court), currently has Tunstall Communicall but will have Appello Smart Connect V5, Smart Living Solutions digital systems installed by January 2024. All the systems operate on 869MHz. Please Note: There is a possibility that one or two schemes are decommissioned during the contract period. The contract covers the monitoring of all equipment associated to the Warden Call system within the 24 Independent Living Schemes and 1 extra care scheme. However, the extra care scheme has 24 hours on site cover and the control centre monitoring requirement will be on a low level, as required basis, and therefore the contract price needs to be reflective of this. The purpose of this tender exercise is to put in place a new contract, with an appropriate organisation, to provide call centre monitoring services, to the RBH schemes and equipment indicated above, and to the specified requirements indicated at section 4 of this ITT document. Additional information: All communication must take place via the chest portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3673b6d6-e03d-492d-8342-b5fb7486856b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2023 |
| Submission deadline | 18 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROCHDALE BOROUGHWIDE HOUSING LIMITED |
| Locality | ROCHDALE |
| Post town | Oldham |
| Postcode | OL16 2UP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD37 Greater Manchester North East |
| Local authority | Rochdale |
| Electoral ward | Central Rochdale |
| Westminster constituency | Rochdale |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32344270 - Radio and telephone control system
- 32360000 - Intercom equipment

## Release History

- 17 Nov 2023 at 11:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3673b6d6-e03d-492d-8342-b5fb7486856b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3673b6d6-e03d-492d-8342-b5fb7486856b
  17th November 2023 - Opportunity notice on Contracts Finder
- http://www.the-chest.org.uk
  Access to tender documents & communication is available via the attached link.

## Notice URLs

- http://www.rbh.org.uk

## Provenance

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