---
title: "Healthwatch CIVI CRM"
ocid: "ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2020-07-13"
---

# Healthwatch CIVI CRM

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603.json)

## Summary

The Care Quality Commission is seeking to deliver the Healthwatch CIVI CRM project, which encompasses hosting and maintenance of the Civi CRM, as well as web development for related products. This procurement falls under the IT services sector, specifically classified as consulting and software development. The contract, awarded to Circle Interactive Limited, has a value of £312,407 and a duration extending from 1st October 2019 to 31st March 2021. The procurement was executed through a selective method, specifically as a call-off from a framework agreement, with the contract officially awarded on 1st October 2019. The associated award notice was published on 13th July 2020.

This procurement opportunity can foster substantial growth for SMEs with expertise in IT services, particularly in CRM hosting and web development. Businesses focusing on software development, consultancy, and comprehensive IT support are well-placed to compete in similar tenders. The contract's successful implementation by Circle Interactive Limited suggests that there is a continuous demand for innovative and efficient IT solutions within the public sector, highlighting a thriving market for skilled service providers.

## Notice

Hosting and maintenance of the Civi CRM and Web and Development of Web and CiviCRM products.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b3f8811-2443-4f18-a94c-34b9d048ee16 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2020 |
| Submission deadline | 1 Oct 2019 |
| Future notice date | Not specified |
| Award date | 30 Sep 2019 |
| Contract period | 30 Sep 2019 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £312,407 |
| Lots value | Not specified |
| Awards value | £312,407 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIRCLE INTERACTIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jul 2020 at 09:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b3f8811-2443-4f18-a94c-34b9d048ee16

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b3f8811-2443-4f18-a94c-34b9d048ee16
  13th July 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1ecb76bb-f3d1-49a6-ae7d-360aa0c73603.json.