---
title: "ecm_12057 - Functional Assessment Service Customer Satisfaction Survey"
ocid: "ocds-b5fd17-1eec2981-2cbe-40b5-a8dc-49013feabefd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1eec2981-2cbe-40b5-a8dc-49013feabefd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1eec2981-2cbe-40b5-a8dc-49013feabefd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1eec2981-2cbe-40b5-a8dc-49013feabefd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-08-21"
---

# ecm_12057 - Functional Assessment Service Customer Satisfaction Survey

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-1eec2981-2cbe-40b5-a8dc-49013feabefd

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## Summary

The Department for Work and Pensions (DWP) has awarded a contract for the Functional Assessment Service Customer Satisfaction Survey (ecm_12057). This initiative, falling under the industry category of Research services (CPV: 73110000), involves conducting health assessments to start from 7 September 2024 until 2029. Opinion Research Services has been selected as the provider, and the service will be delivered across multiple geographical locations, including British Overseas Territories, the Channel Islands, Europe, the Isle of Man, and the United Kingdom. The procurement process, which entailed a selective method through a call-off from a dynamic purchasing system, was concluded with an award dated 12 August 2024. The total value of the contract is £2,560,000 GBP, and the contract period spans from 12 August 2024 to 11 August 2029.

This tender offers substantial opportunities for business growth, especially for organisations specialising in research services and health assessments. Since the contract involves multiple regions and a significant contract value, businesses with strong logistical capabilities and expertise in conducting comprehensive assessments are well-suited for such opportunities. Small and medium-sized enterprises (SMEs) are particularly encouraged to engage, given the specific suitability requirements outlined by DWP. The extensive timeframe and geographical reach of the project present an excellent platform for businesses to expand their service delivery capabilities and establish a robust presence in diverse markets.

## Notice

The Functional Assessment Service (FAS) is the new health contracts to carry out health assessments on behalf of DWP. These contracts begin on 7 September 2024 and are due to end in 2029. The service will be split into geographical areas called 'Lots', with one provider delivering the service in each.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a7f65b0c-4f86-4ddf-aafb-b2e073ffd894 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2024 |
| Submission deadline | 18 Jun 2024 |
| Future notice date | Not specified |
| Award date | 11 Aug 2024 |
| Contract period | 11 Aug 2024 - 11 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,560,000 |
| Lots value | Not specified |
| Awards value | £2,560,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 21 Aug 2024 at 13:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7f65b0c-4f86-4ddf-aafb-b2e073ffd894
- 21 Aug 2024 at 13:38 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7f65b0c-4f86-4ddf-aafb-b2e073ffd894
- 21 Aug 2024 at 13:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7f65b0c-4f86-4ddf-aafb-b2e073ffd894

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a7f65b0c-4f86-4ddf-aafb-b2e073ffd894
  21st August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0d006763-26b2-4248-919c-e8baebd7e02f
  n/a

## Provenance

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