--- title: "Request for Information (RFI) for Transcribing Software" ocid: "ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67.json" source: "Contracts Finder" current_stage: "Planning" buyer: "SURREY POLICE" published: "2024-11-20" --- # Request for Information (RFI) for Transcribing Software Buyer: SURREY POLICE Current stage: Planning OCID: ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67.json) ## Summary Surrey Police is planning a procurement process for transcribing software aimed at improving the efficiency and accuracy of transcribing interviews related to criminal justice case files. This Request for Information (RFI) focuses on acquiring software that can handle various formats of audio and video, transcribe quickly, and maintain high accuracy. The engagement end date for this planning stage is set for 20th February 2025. This procurement falls under the industry category of software packages and information systems, specifically classified under CPV code 48000000. The primary delivery location is in the South East of the United Kingdom, with postal code GU3 1HG. The procurement is currently in the planning stage. This tender presents a significant opportunity for businesses specialising in software development, particularly those with expertise in speech-to-text technology and artificial intelligence. Companies providing cost-effective and highly accurate transcribing solutions can gain a foothold in the law enforcement and criminal justice sectors. The demand for efficient transcription services is growing, and businesses offering robust, scalable solutions could see substantial growth. Organisations focusing on integrating new technologies with existing digital evidence systems, such as the NICE platform used by Surrey Police, would be well-suited to compete for this tender. ## Notice Background Case files processed by Criminal Justice include transcripts from suspect interviews and victim interview transcripts. These transcripts are verbatim records of interviews (audio and video) uploaded onto the Police digital evidence system. A team of transcribers currently retrieve these interviews and transcribe them onto the MG15 Record of Interview Form. The transcripts are required by the Crown Prosecution Service (CPS), defence and HMCTS in specific cases. As the type of requests are expanding and the length and number of interviews is increasing, there is now a need to look at potential automated solutions in the form of transcribing technology to cope with the increasing demand and deliver the required transcripts in an efficient and cost-effective way. Requirements o Must be able to transcribe video and audio from different sources e.g. DIR, Body Worn Video, MP4, Achieving Best Evidence (ABE) etc o Must be able to transcribe quickly (currently it takes 60 minutes to transcribe 10 minutes of audio, and it is anticipated that an software solution would be able to do this quicker and more effectively/efficiently) o Must be able to transcribe different accepts and tones of voices. o Must have a high accuracy rate o Must be able to separate the speakers and identify speaker 1,2,3 etc. o Must be able to transcribe onto a template (MG15) o Must be able to highlight the areas where the AI/Software is not certain its accurate to enable an individual to check and verify those particular areas o Must be able to connect to NICE where our interviews are stored. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ba5e4a93-61ad-4b62-8193-26c18695a181 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Nov 2024 | | Submission deadline | Not specified | | Future notice date | 20 Feb 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SURREY POLICE | | Locality | SURREY | | Post town | Guildford | | Postcode | GU3 1HG | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ25 West Surrey | | Local authority | Guildford | | Electoral ward | Shalford | | Westminster constituency | Godalming and Ash | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 20 Nov 2024 at 15:52 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ba5e4a93-61ad-4b62-8193-26c18695a181 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ba5e4a93-61ad-4b62-8193-26c18695a181 20th November 2024 - Early engagement notice on Contracts Finder - https://in-tendhost.co.uk/surreypolice/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.surrey.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f123bc9-8876-4d29-8b13-30fa9adc1d67.json.