---
title: "The Universal Credit Survey - ecm_12710"
ocid: "ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-02-25"
---

# The Universal Credit Survey - ecm_12710

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea

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## Summary

The Department for Work and Pensions (DWP) has completed the procurement process for the Universal Credit Survey under the procurement ID tender_470312/1455977. This tender, categorized under research and development services (CPV: 73000000), aims to survey Universal Credit customer characteristics and their understanding of UC. The procurement stage is at the award phase with the contract period starting on 31st January 2025 and ending on 30th January 2026. The contract, valued at £243,062.50, is part of a selective procurement method through a call-off from a framework agreement. Businesses in various regions including the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and the Rest of the World can participate, with a key deadline for the tender period ending on 10th December 2024.

This tender presents significant opportunities for growth for businesses specialising in market research and consultancy, particularly small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Given the scale and scope of the survey, businesses with expertise in understanding and analysing customer data and attitudes within the welfare and social policy domain will find this opportunity attractive. The DWP's focus on extensive geographical coverage further underscores the potential for wider business growth and engagement across multiple locations. IPSOS (market research) Limited, a large organisation, has been awarded the contract, indicating the kind of expertise and capability required for successful tenderers.

## Notice

The survey will ask about Universal Credit (UC) customer characteristics (e.g., employment status, markers of vulnerability), and the customer's understanding and attitudes regarding different aspects of UC.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4af15f4d-bd55-4662-bb45-7b2b2c8fa797 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Feb 2025 |
| Submission deadline | 10 Dec 2024 |
| Future notice date | Not specified |
| Award date | 31 Jan 2025 |
| Contract period | 31 Jan 2025 - 30 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £243,062 |
| Lots value | Not specified |
| Awards value | £243,062 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS (MARKET RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 25 Feb 2025 at 19:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4af15f4d-bd55-4662-bb45-7b2b2c8fa797

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4af15f4d-bd55-4662-bb45-7b2b2c8fa797
  25th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1cb6d882-80ba-4247-a5ad-b27cd703651c
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f5382fc-4d9f-4983-87b2-23620b06d0ea.json.