---
title: "Provision of an Eye Care Liaison Officer Service"
ocid: "ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GLOUCESTERSHIRE HEALTH AUTHORITY"
published: "2022-05-18"
---

# Provision of an Eye Care Liaison Officer Service

Buyer: GLOUCESTERSHIRE HEALTH AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da

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## Summary

NHS Gloucestershire Clinical Commissioning Group is seeking to contract for the "Provision of an Eye Care Liaison Officer Service" within the health services industry, located in Gloucestershire. The procurement is currently in the Award stage, with a contract value of approximately £287,435 set for three years, with an option to extend for an additional two years. The procurement method employed is an open procedure, ensuring accessibility to a wider range of bidders. The successful contractor's service is expected to commence on 1st April 2022, following the completion of the tender period which ended on 4th January 2022.

This tender presents an excellent opportunity for organisations specialising in health and social care services, particularly those with experience in emotional and practical support for individuals with visual impairments. Businesses that can provide integrated patient support, advocacy, and education on health rights could effectively compete for this contract. The involvement of small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) is encouraged, making this an attractive opportunity for diverse organisations looking to enhance their service offerings while contributing to improved patient care.

## Notice

NHS Gloucestershire Clinical Commissioning Group (CCG) seeks expressions of interest from suitably qualified organisations that have the necessary capability and capacity to provide Eye Care Liaison Officer Services in Gloucestershire. The service will provide proactive and reactive emotional and practical support for patients with an eye condition and their carers. This will include outpatient support, inpatient support to the care of the elderly (COTE) wards and community support within the Forest of Dean. Access to appropriate support and information at the point of diagnosis is denied to many visually impaired people largely through difficulties in accessing information, mobility and knowledge of their rights. The ECLO service aims to ensure these barriers are overcome. The ECLO service is a key component to ensuring that each person receives appropriate emotional and practical support, information and services, at the earliest opportunity. Offering this service is an integral part of the patient journey from ophthalmology to social care and community support. Each element of the service will be fully integrated with the patient pathway and will work closely with both hospital and community staff to undertake the following: Providing Emotional support Information-giving / signposting Advocacy Identification of need Development of Referrals pathways, professional relationships/networks Information and Education on Certification and registration Monitoring and follow up of patient progress Input into MDT Daily living skills and sighted guiding Record keeping Evaluation and impact measurement NHS Gloucestershire CCG is seeking to enter into a contract with the preferred bidder for an initial period of 3-years with an option to extend for a further 2-year period. Please note the contract value stated on this advert is for the initial 3-year contract period and should be considered as an indicative figure. NHS Gloucestershire CCG expects that the service provided will represent value for money. The cost envelope range for the delivery of these services is PS90,000 to PS100,000 per annum (PS270,000 to PS300,000 for the initial 3-year contract period). Organisations interested in providing this service should register on the In-Tend e-procurement portal (https://in-tendhost.co.uk/gloucestershireccg) and express interest no later than 5pm, Tuesday 4 January 2022. Associated Invitation to Tender (ITT) documentation will then be made available for bidding organisations to access. Completed ITT submissions must be returned via the In-Tend portal no later than noon, Friday 14 January 2022.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca0e19a2-ecd0-417f-9e57-5037faf421a6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2022 |
| Submission deadline | 4 Jan 2022 |
| Future notice date | Not specified |
| Award date | 12 May 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £287,435 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE HEALTH AUTHORITY |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL3 4FE |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Tewkesbury |
| Electoral ward | Churchdown Brookfield with Hucclecote |
| Westminster constituency | North Cotswolds |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROYAL NATIONAL INSTITUTE FOR BLIND PEOPLE (RNIB |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 18 May 2022 at 13:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca0e19a2-ecd0-417f-9e57-5037faf421a6
- 6 Dec 2021 at 11:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b7eb6472-4510-4bb4-9678-b790b0d1d00b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca0e19a2-ecd0-417f-9e57-5037faf421a6
  18th May 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b7eb6472-4510-4bb4-9678-b790b0d1d00b
  6th December 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/gloucestershireccg

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f67c787-9379-46e4-acf1-fd162c0bf0da.json.