---
title: "Telephony - Liquid Voice - Call Recording"
ocid: "ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: ".EAST RIDING OF YORKSHIRE COUNCIL"
published: "2022-01-12"
---

# Telephony - Liquid Voice - Call Recording

Buyer: .EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe

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## Summary

The East Riding Of Yorkshire Council has completed a public procurement process for a contract titled "Telephony - Liquid Voice - Call Recording", aimed at providing call recording services for 60 users. This contract falls under the industry category of software packages and information systems, with a total value of £37,249.20. The procurement method employed was a direct single tender action, which is suitable for contracts below the threshold. The contract period commenced on 12th January 2022 and is set to conclude on 11th January 2023.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those with offerings in telephony systems and call recording software. Companies looking to grow their business in the public sector, especially providers of IT services, software development, and related support, would be well-positioned to compete in future tenders of a similar nature. The previous contractor for this service, CLOUDCOCO LIMITED, highlights the potential for established suppliers as well as new entrants to expand their portfolios within the public procurement space.

## Notice

Telephony - Liquid Voice - Call Recording for 60 users

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3644f34-e4b5-45d4-ba30-6288f8f55a29 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jan 2022 |
| Submission deadline | 11 Jan 2022 |
| Future notice date | Not specified |
| Award date | 12 Jan 2022 |
| Contract period | 12 Jan 2022 - 11 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,249 |
| Lots value | Not specified |
| Awards value | £37,249 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | .EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOUDCOCO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Jan 2022 at 08:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3644f34-e4b5-45d4-ba30-6288f8f55a29

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3644f34-e4b5-45d4-ba30-6288f8f55a29
  12th January 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f6d2c56-885b-4eca-b24f-44a7de157cfe.json.