--- title: "Technology Enabled Living Service" ocid: "ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON BOROUGH OF HACKNEY" published: "2025-01-17" --- # Technology Enabled Living Service Buyer: LONDON BOROUGH OF HACKNEY Current stage: Tender OCID: ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc.json) ## Summary The London Borough of Hackney is seeking expressions of interest for the Technology-Enabled Living (TEL) Service, aimed at supporting vulnerable people and their carers across the Hackney Borough. This procurement process, categorized under Health and Social Work Services (CPV code 85000000), is in the tender stage with a closing date for the tender period set for 31st January 2025. The contract period will commence on 26th August 2025 and extend until 25th August 2028. The procurement method employed is a selective, restricted procedure applicable to above-threshold procurements. The service will require the delivery of equipment, call monitoring, and response service components. The contract value is estimated at approximately 6.14 million GBP. This tender represents substantial opportunities for businesses experienced in delivering technology-enabled living services or components thereof. Companies with the capability to provide equipment, call monitoring, and response services, especially those capable of adopting a lead provider model, are well-positioned to compete. This opportunity encourages the participation of inclusive Small and Medium-sized Enterprises (SMEs) and businesses with comprehensive capabilities across the service components. Successful bidders can leverage this contract to expand their portfolio, engage with a significant public entity, and enhance their market presence in the health and social care technology sector. ## Notice The London Borough of Hackney has completed a series of reviews and market engagement exercises around its current telecare services, with a view to developing a Technology Enabled Living (TEL) Service that will support vulnerable people and their carers across the Hackney Borough. The council has conducted the market engagement exercises through the Pro-Contract Portal entitled Soft Market Testing for Telecare/Technology Enabled Care (TEC) Services in Hackney (Reference DN 595498) the intention being to better understand the opportunities available through the market to develop and deliver a lead provider model for the provision of technology enabled living services. The market has been kept informed of the outcomes through the Pro Contract Portal as referenced. The council is now seeking expressions of interest from potential bidders capable of delivering a Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components through either a lead provider model, encouraging engagement from inclusion of SME's, or bidders with experience/ capability of delivering all three components of this service. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/71e9e53d-20af-446a-be2f-0db25d2da057 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Jan 2025 | | Submission deadline | 31 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 25 Aug 2025 - 25 Aug 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,144,199 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF HACKNEY | | Locality | HACKNEY | | Post town | East London | | Postcode | E8 1DY | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Hackney | | Electoral ward | Hackney Central | | Westminster constituency | Hackney South and Shoreditch | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 17 Jan 2025 at 19:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/71e9e53d-20af-446a-be2f-0db25d2da057 - 17 Jan 2025 at 12:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f6a84405-4228-4335-b1a6-1320e0151409 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/71e9e53d-20af-446a-be2f-0db25d2da057 17th January 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/f6a84405-4228-4335-b1a6-1320e0151409 17th January 2025 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.hackney.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f6eafe9-bfa3-4e56-a934-387a4ec5e8bc.json.