---
title: "Cambridge City Council Tenant & Leaseholder Satisfaction Surveys"
ocid: "ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE DISTRICT COUNCILS"
published: "2020-08-10"
---

# Cambridge City Council Tenant & Leaseholder Satisfaction Surveys

Buyer: CAMBRIDGESHIRE DISTRICT COUNCILS  
Current stage: Award  
OCID: ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca

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## Summary

The Cambridge City Council has recently completed a procurement process for the "Cambridge City Council Tenant & Leaseholder Satisfaction Surveys". The contract, valued at £45,000, falls within the category of customer satisfaction surveys and was aimed at designing and delivering surveys for both general and sheltered tenants, as well as leaseholders in the East of England. The procurement method for this process was an open procedure, with the tender period closing on 22nd June 2020 and the contract commencing on 26th June 2020, lasting until 30th June 2023.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in research services, particularly those experienced in developing and analysing satisfaction surveys. Businesses with expertise in both quantitative and qualitative methodologies will be well-suited to participate in similar future tenders. The ability to deliver surveys through various mediums, such as online platforms and traditional post, will enhance competitiveness in this sector.

## Notice

To design and deliver satisfaction surveys, both by post and online, to our general and sheltered tenants and leaseholders. To analyse the results and provide Cambridge City Council with a range of reports highlighting the main issues arising in the surveys.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/895c7380-7823-4dc0-b9d8-8162334b460c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2020 |
| Submission deadline | 21 Jun 2020 |
| Future notice date | Not specified |
| Award date | 2 Jul 2020 |
| Contract period | 27 Jul 2020 - 27 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £45,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE DISTRICT COUNCILS |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB2 1BY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Market |
| Westminster constituency | Cambridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEL RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 10 Aug 2020 at 10:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/895c7380-7823-4dc0-b9d8-8162334b460c
- 20 May 2020 at 13:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/30523aaa-9a2d-4e4c-aaec-f503057f9926

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/895c7380-7823-4dc0-b9d8-8162334b460c
  9th August 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/30523aaa-9a2d-4e4c-aaec-f503057f9926
  20th May 2020 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=e8e74dab-1686-ea11-80ff-005056b64545
  Advert

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f790a83-4835-4b3f-98c1-fb7962f0d9ca.json.