---
title: "Tenant Satisfaction Measures Survey"
ocid: "ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2024-12-12"
---

# Tenant Satisfaction Measures Survey

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae

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## Summary

West Lancashire Borough Council has completed the procurement process for the "Tenant Satisfaction Measures Survey" within the customer satisfaction survey category. This open procedure focused on tenant satisfaction surveys and targeted the services category. The contract period for the awarded contract spans from 1st July 2024 to 30th June 2025. This procurement, relevant to businesses in the United Kingdom, involved a tender process that concluded on 21st May 2024, with the contract awarded on 29th May 2024. The project's location is England, and the total value of the contract is GBP 12,350. The buyer overseeing this process is West Lancashire Borough Council.

This tender offers significant opportunities for small and medium-sized enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) by providing a clear route for these businesses to engage in public sector work. Firms specialising in market research, survey data analysis, or client satisfaction assessment are particularly suited to compete for such contracts. Partnering with a local council through well-defined contracts can bolster a company's portfolio and provide steady revenue over a set period. The award to Information By Design, an SME, illustrates the council's commitment to engaging smaller enterprises in delivering public services.

## Notice

Tenant satisfaction surveys

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8d4dd133-076c-45d9-9af6-e70542bf05be |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2024 |
| Submission deadline | 21 May 2024 |
| Future notice date | Not specified |
| Award date | 28 May 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,350 |
| Lots value | Not specified |
| Awards value | £12,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2SA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFORMATION BY DESIGN |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 12 Dec 2024 at 13:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8d4dd133-076c-45d9-9af6-e70542bf05be

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8d4dd133-076c-45d9-9af6-e70542bf05be
  12th December 2024 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=6dbe7d1f-5d01-ef11-812a-005056b64545
  Advert

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae.json.