---
title: "Service Designer Case Study"
ocid: "ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2024-10-02"
---

# Service Designer Case Study

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0

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## Summary

The Ministry of Justice has completed the procurement process for a contract titled "Service Designer Case Study" aimed at researching the impact of embedding a service designer at HMP Exeter. This procurement falls under the category of research services, with the total contract value amounting to £58,910. The procurement utilised a selective method, specifically a call-off from a framework agreement. The tender period ended on 29th May 2024, and the contract spans from 3rd September 2024 to 31st March 2025. This contract covers multiple locations including the United Kingdom, Europe, the Channel Islands, Isle of Man, and British Overseas Territories.

This tender provides a significant opportunity for businesses, particularly SMEs and VCSEs, to engage in meaningful research services that can contribute to public sector improvements. Organisations with expertise in research and consultancy can benefit from this contract by demonstrating their capability to deliver impactful findings and recommendations. The project also offers a chance for businesses to collaborate with a major government department, potentially leading to further opportunities and an enhanced reputation within the public procurement market.

## Notice

Research services to test whether embedding a service designer at HMP Exeter supports frontline services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a2f5c6e0-96ba-499f-98a6-c8c712f80181 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2024 |
| Submission deadline | 29 May 2024 |
| Future notice date | Not specified |
| Award date | 2 Sep 2024 |
| Contract period | 2 Sep 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £58,910 |
| Lots value | Not specified |
| Awards value | £58,910 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KTA RESEARCH & CONSULTING |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 2 Oct 2024 at 22:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a2f5c6e0-96ba-499f-98a6-c8c712f80181

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a2f5c6e0-96ba-499f-98a6-c8c712f80181
  2nd October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/605d76a4-9b47-4c04-9305-c76ab21441ee
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1fb7e91d-5cd9-4002-b028-1cb658cb21d0.json.