---
title: "ESCC PS Provision of Healthwatch and Independant Health Complaints Advocacy Services - AWARD"
ocid: "ocds-b5fd17-1fe2b182-dc0d-412b-a02d-bbdcb889ceba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1fe2b182-dc0d-412b-a02d-bbdcb889ceba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1fe2b182-dc0d-412b-a02d-bbdcb889ceba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1fe2b182-dc0d-412b-a02d-bbdcb889ceba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SE SHARED SERVICES"
published: "2017-02-21"
---

# ESCC PS Provision of Healthwatch and Independant Health Complaints Advocacy Services - AWARD

Buyer: SE SHARED SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-1fe2b182-dc0d-412b-a02d-bbdcb889ceba

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## Summary

The procurement process has been completed for the provision of Healthwatch and Independent Health Complaints Advocacy Services. This tender was initiated by SE Shared Services, a key buyer based in East Sussex, and was classified under the health and social work services industry. The award notice was published on 21st February 2017, following a procurement method of an open procedure. The service is set to commence on 1st April 2017 and is expected to run until 31st March 2020, covering the local authority area of East Sussex County Council.

This contract offers potential for growth to businesses specialising in health and social care services, particularly those that provide advocacy, administrative, and support services. SMEs (Small and Medium-sized Enterprises) are well-suited to compete for similar tenders given their agility and ability to cater to local community needs. With an emphasis on community health services, companies with experience in customer engagement and complaint resolution in the health sector may find significant opportunities within this contract.

## Notice

The Healthwatch service is the consumer champion for health and social care listening to people to understand what matters most, influencing those that have the power to change services, and empowering people to get the most from health and social care services. The Independent Health Complaints Service (IHCAS) provides practical support and direction for individuals making or intending to make an Health Services complaint, and assisting them in finding a resolution to their complaint of Health Services in the local authority area of the East Sussex County Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/decdc2e9-b25b-4072-a070-6edfa1280651 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2017 |
| Submission deadline | 18 Oct 2016 |
| Future notice date | Not specified |
| Award date | 20 Feb 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SE SHARED SERVICES |
| Locality | EAST SUSSEX |
| Post town | Brighton |
| Postcode | BN7 1UE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Lewes |
| Electoral ward | Lewes Priory |
| Westminster constituency | Lewes |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EAST SUSSEX COMMUNITY VOICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85321000 - Administrative social services

## Release History

- 21 Feb 2017 at 12:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/decdc2e9-b25b-4072-a070-6edfa1280651

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/decdc2e9-b25b-4072-a070-6edfa1280651
  21st February 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.eastsussex.gov.uk

## Provenance

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