--- title: "Consolidated ERP Solution: Unity Programme - Technology (including ERP) & Technical Delivery Partner" ocid: "ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b.json" source: "Contracts Finder" current_stage: "Award" buyer: "H M REVENUE & CUSTOMS" published: "2024-11-15" --- # Consolidated ERP Solution: Unity Programme - Technology (including ERP) & Technical Delivery Partner Buyer: H M REVENUE & CUSTOMS Current stage: Award OCID: ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-20000d02-f4a0-46dc-b343-b1bbcd9c410b.json) ## Summary HM Revenue & Customs (HMRC), in collaboration with the Department for Transport (DfT) and the Ministry of Housing, Communities and Local Government (MHCLG), has awarded a contract for the Unity Programme aimed at delivering a consolidated ERP solution. This procurement process took place under a competitive procedure with negotiation and concluded with the awarding of the contract to Concur Holdings (Netherlands) B.V. The overall contract value is £12,317,422 and covers a period from 1st November 2024 to 31st October 2034. The project is set in London and falls under the industry category of 'Industry specific software package'. The procurement aims to enable the technical transformation required to deliver shared services in Finance, Procurement, Human Resources, and Payroll using a Cloud-based SaaS ERP platform. Relevant postal code: SW1A 2BQ. This procurement presents significant opportunities for businesses specialising in ERP solutions, cloud technology, and IT services. Small and Medium-sized Enterprises (SMEs) particularly stand to benefit, as the contract's suitability criteria include SMEs. The comprehensive nature of the Unity Programme, encompassing financial systems, transaction processing, HR, and payroll services, among others, means that firms with expertise in these areas can potentially secure further roles in system integration, data migration, and technical support, fostering long-term growth and partnership with major government entities. ## Notice In March 2021, Government Business Services launched the 'Shared Services Strategy for Government (SSfG): 2022 and Beyond'. This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across Finance, Procurement, Human Resources (HR) and Payroll. This direction has led each cluster to set up a programme team with associated governance and steering oversight to: 1. Combine the process design and operational model thinking to deliver a centralised single shared service model; and 2. Define and deliver a standard systems architecture that can support the in-scope business process (Finance, Procurement, HR and Payroll). The Unity Cluster programme has been commissioned to deliver the SSfG strategy for the following Departments and their associated agencies and relevant Arms Length Bodies (ALBs): * HM Revenue and Customs (HMRC); * Department for Transport (DfT); and * Ministry of Housing, Communities and Local Government (MHCLG) The objectives of the Unity programme are to: * Design and operate a centralised Finance, Procurement, HR and Payroll shared service function; * Operate a standard set of processes that are fit for the purposes of all Unity Departments; * Design, build, deploy and operate a standard, single set of systems that are scaled to the future and that deliver performant services underpinning the business processes; and * Migrate data from the Unity Departments' existing systems to the new target Unity systems such that each business process continues to operate without disruption. This contract has been awarded to procure the goods (i.e. Software) that are required to enable the technical transformation of the Unity cluster. The Authority has procured a combined single instance Software-as-a-Service (SaaS) Solution to ensure the delivery of high quality, value for money (VfM), shared Finance, Procurement, HR and Payroll services which meet the needs of service users. Note that this contract has been awarded as a Direct Award, in order to deliver the Travel & Expenses software as part of the overall ERP package. The Travel & Expenses software is a key component of the overall ERP solution that is to be delivered by the successful supplier SAP (UK) Limited. During the Competitive Procedure with Negotiation procurement exercise to appoint an ERP supplier, In order to meet the objectives of the SSfG, outcomes and user needs of the Departments within the Unity Programme, the Programme has purchased a Cloud-based service, leveraging the capabilities offered by a SaaS ERP platform and associated technologies. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3e1797e-d634-448e-967c-7075f19ea433 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation (above threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Nov 2024 | | Submission deadline | 15 Jan 2024 | | Future notice date | Not specified | | Award date | 30 Sep 2024 | | Contract period | 1 Nov 2024 - 31 Oct 2034 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £12,317,422 | | Lots value | Not specified | | Awards value | £12,317,422 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | LONDON | | Post town | South West London | | Postcode | SW1A 2BQ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CONCUR HOLDINGS (NETHERLANDS | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48100000 - Industry specific software package - 48217000 - Transaction-processing software package - 48219300 - Administration software package - 48441000 - Financial analysis software package - 48442000 - Financial systems software package - 48450000 - Time accounting or human resources software package - 48490000 - Procurement software package - 72000000 - IT services: consulting, software development, Internet and support - 79211110 - Payroll management services - 79211120 - Sales and purchases recording services - 79631000 - Personnel and payroll services ## Release History - 15 Nov 2024 at 16:34 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3e1797e-d634-448e-967c-7075f19ea433 - 15 Nov 2024 at 11:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3e1797e-d634-448e-967c-7075f19ea433 - 15 Nov 2024 at 11:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3e1797e-d634-448e-967c-7075f19ea433 - 15 Dec 2023 at 17:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c0bda431-b8b8-4f06-b5fe-58ccb71ce159 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a3e1797e-d634-448e-967c-7075f19ea433 15th November 2024 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/c0bda431-b8b8-4f06-b5fe-58ccb71ce159 15th December 2023 - Opportunity notice on Contracts Finder - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/602155/SAP_Ariba_Sourcing_Professional_Suppliers_Guide_-_March_2017.pdf Guidance to bidders on how to register on HMRC's Ariba e-Sourcing system - https://www.contractsfinder.service.gov.uk/Notice/Attachment/06a4c67d-a64c-4f50-a781-f6917d0a5c03 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/2054ed2f-7abc-43aa-a835-f3e4bd5e4d8a - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1c8e2e23-e13c-44b3-b4ab-3f77aa7a45bc ## Notice URLs - https://www.gov.uk/government/organisations/hm-revenue-customs ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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