---
title: "Workforce Solution - Transformation & Delivery Manager (CM)"
ocid: "ocds-b5fd17-2043c85a-5e45-4bad-a940-dbc6d8e67ce9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2043c85a-5e45-4bad-a940-dbc6d8e67ce9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2043c85a-5e45-4bad-a940-dbc6d8e67ce9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2043c85a-5e45-4bad-a940-dbc6d8e67ce9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "British Business Bank"
published: "2026-09-18"
---

# Workforce Solution - Transformation & Delivery Manager (CM)

Buyer: British Business Bank  
Current stage: Award  
OCID: ocds-b5fd17-2043c85a-5e45-4bad-a940-dbc6d8e67ce9

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## Summary

British Business Bank PLC procured professional workforce services through a Transformation & Delivery Manager for its Contact Management Project. The work covers delivery management, business analysis and implementation support for a centralised solution and operating model covering external contacts, interactions, organisations and relationship information across Capital Allocation and wider Investments teams. The wider programme includes business process analysis, requirements gathering, operating model design, technology configuration and implementation, plus governance, support and service management arrangements. The service is classified as the supply of personnel, including temporary staff (CPV 79620000), and falls within the services category. Delivery is required across London and Yorkshire and the Humber. The requirement was structured as a statement of work under a workforce solution programme.

This procurement has been awarded and is complete. It was a selective call-off from a framework agreement. Alexander Mann Solutions Limited was awarded the contract on 22 June 2026 for £116,000. The contract period runs from 1 July 2026 to 31 March 2027. The underlying tender deadline was 8 June 2026. The selected supplier is to provide the Transformation & Delivery Manager and associated delivery management, business analysis and implementation services for the Contact Management Project. The award is recorded as active, with the procurement outcome confirmed through the award. The opportunity was not reserved for small and medium-sized enterprises or voluntary, community and social enterprises.

For suppliers assessing future workforce requirements at British Business Bank PLC, this award demonstrates demand for senior transformation delivery capability supporting a complex business change and technology implementation programme. Credible providers would need to supply an experienced Transformation & Delivery Manager able to combine delivery leadership, business analysis and implementation expertise. Relevant capability includes analysing business processes, eliciting and translating requirements, designing an operating model, configuring and implementing a centralised contact management solution, and helping establish governance, support and service management. Experience of improving visibility and transparency of stakeholder relationships and opportunity pipelines across investment or similarly complex organisational functions would strengthen a future proposition. The requirement also indicates that the buyer uses a workforce framework and statement-of-work route, so suppliers would need to operate effectively through structured framework call-offs and provide dependable professional resource.

## Notice

A workforce programme offering professional, managerial, operational and administrative workers through a wide range of delivery routes, including statements of work (SOW). SOW: The Contact Management Project is an ExCo-prioritised strategic initiative intended to establish a single capability for managing external stakeholder relationships across the Investments function. The project seeks to address the current lack of visibility and transparency of external engagements, relationships and opportunity pipelines by implementing a centralised contact management solution and associated operating model. The project will deliver a consistent approach to managing external contacts, interactions, organisations and relationship information across Capital Allocation and wider Investments teams. In support of this objective, the project will undertake business process analysis, requirements elicitation, operating model design, technology configuration and implementation activities, alongside the establishment of governance, support and service management arrangements. Scope of services: The supplier will provide a Transformation & Delivery Manager. Providing delivery management, business analysis and implementation services to support the design, delivery and operationalisation of the Contact Management solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c6d406df-5aab-4521-a6f9-a73680f4dacb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Jun 2026 |
| Contract period | 1 Jul 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £116,000 |
| Lots value | Not specified |
| Awards value | £116,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | British Business Bank |
| Locality | SHEFFIELD |
| Postcode area | Sheffield |
| Postcode | S3 8NH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber, TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALEXANDER MANN SOLUTIONS LIMITED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 18 Sep 2026 at 11:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6d406df-5aab-4521-a6f9-a73680f4dacb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c6d406df-5aab-4521-a6f9-a73680f4dacb
  18th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

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