---
title: "WP1852- Alarm Aggregation and Dispatching Service (PagerDuty)"
ocid: "ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2020-09-30"
---

# WP1852- Alarm Aggregation and Dispatching Service (PagerDuty)

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2.json)

## Summary

The procurement process identified as WP1852 is conducted by the Government Digital Service, located in London, England. This process aims to secure an Alarm Aggregation and Dispatching Service (PagerDuty), classified under IT services: consulting, software development, Internet and support (CPV code: 72000000). The procurement method is a direct award through a single tender action for a contract valued at £37,803.86, with the contract period spanning from 20 April 2020 to 19 October 2020. The procurement was initiated on 13 April 2020, and the award notice was published on 30 September 2020.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) specialising in IT services, particularly those focused on software development and support systems. Companies capable of delivering effective alarm aggregation solutions that enhance monitoring and alerting processes would be well-suited to compete. Such services are crucial for businesses aiming to improve their operational resilience and response capabilities during business-impacting incidents.

## Notice

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from monitoring tools resulting from business impacting incidents, gives an overall view of monitoring alarms, and alerts on-duty engineers if there's a problem.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/daefe1ff-0de9-451a-9cac-3d54fcacaa1b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2020 |
| Submission deadline | 13 Apr 2020 |
| Future notice date | Not specified |
| Award date | 12 Apr 2020 |
| Contract period | 19 Apr 2020 - 19 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,803 |
| Lots value | Not specified |
| Awards value | £37,831 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAGERDUTY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Sep 2020 at 15:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/daefe1ff-0de9-451a-9cac-3d54fcacaa1b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/daefe1ff-0de9-451a-9cac-3d54fcacaa1b
  30th September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2.json.