--- title: "PQ0276 - O365 Monitoring Tool" ocid: "ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BIRMINGHAM CITY COUNCIL" published: "2021-03-03" --- # PQ0276 - O365 Monitoring Tool Buyer: BIRMINGHAM CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5.json) ## Summary The Birmingham City Council is inviting tenders for the "O365 Monitoring Tool" under a procurement process categorised as a service. This project aims to enhance monitoring and alerting capabilities for key Office 365 services utilised by the Council. The procurement stage is currently active, with the tender period concluding on 15th March 2021 at 12:00 noon. The contract is expected to commence on 31st March 2021 and will run until 31st March 2024. Businesses interested in participating must register with the Council’s e-tendering system prior to submitting their quotation. This tender presents a significant opportunity for businesses specialising in IT services, particularly those with expertise in monitoring and control systems, software support, and data network management. Small and medium-sized enterprises (SMEs) will find this an advantageous prospect as they may offer competitive solutions tailored to the Council's needs. Companies capable of delivering innovative software integration and data performance monitoring solutions are particularly well-suited to compete in this procurement process, ultimately contributing to the growth of their business within the public sector. ## Notice The Council currently has an O365 Tenancy and provides software services such as (Exchange online, Sharepoint, Onedrive, Teams, Yammer). Due to a move to new ways of modern working practice and having a more dispersed workforce. There is therefore a need to provide better monitoring and alerting for Key O365 services BCC requires an O365 monitoring solution that will be able to capture performance data and identify and alert us to any underlying issues that may be impacting our sites and users. The solution must be able to monitor services at key locations (Offices, Datacentres) within our internal network and over our VPN links. The key Services we would need to monitor (but not exclusive) are: o Ms Exchange 2016 Online o Mail routing o On Premise servers (Hybrid solution) o Sharepoint Online o We do have a few on premise servers (plan to move to online) o OneDrive o Ms Teams o Yammer o Azure o Azure AD Connect Sync o Federation services o Any Network / Location monitoring or testing. o BCC Url's (websites - i.e Birmingham.gov.uk). o Certificate health checks. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 15th March 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d835485-a574-456b-9509-946b7ce9f7e5 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Mar 2021 | | Submission deadline | 15 Mar 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2021 - 31 Mar 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 64 - Postal and telecommunications services - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support ### Codes - 48222000 - Web server software package - 48322000 - Graphics software package - 48516000 - Exchange software package - 64216110 - Electronic data exchange services - 71700000 - Monitoring and control services - 72212222 - Web server software development services - 72212322 - Graphics software development services - 72212516 - Exchange software development services - 72227000 - Software integration consultancy services - 72250000 - System and support services - 72261000 - Software support services - 72312100 - Data preparation services - 72313000 - Data capture services - 72315000 - Data network management and support services - 72315100 - Data network support services - 72315200 - Data network management services - 72319000 - Data supply services - 72322000 - Data management services - 72611000 - Technical computer support services ## Release History - 3 Mar 2021 at 23:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0d835485-a574-456b-9509-946b7ce9f7e5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0d835485-a574-456b-9509-946b7ce9f7e5 3rd March 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/birminghamcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-205b0582-f04b-41a8-a7c9-8afeb42144d5.json.