--- title: "Managed ICT Services" ocid: "ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75.json" source: "Contracts Finder" current_stage: "Tender" buyer: "KENT COUNTY COUNCIL (T/A KCS)" published: "2018-05-22" --- # Managed ICT Services Buyer: KENT COUNTY COUNCIL (T/A KCS) Current stage: Tender OCID: ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75.json) ## Summary The procurement process initiated by Kent County Council (t/a KCS) involves a tender for "Managed ICT Services" located in the United Kingdom. This project falls under the IT services industry category and is currently in the tender stage, with an end date for submissions set for 6th July 2018. The value of the contract is estimated at £50 million, with a minimum value of £10 million. The contract period is set to commence on 1st September 2018 and conclude on 31st August 2022. The procurement method is designated as an open procedure, allowing broad participation from suppliers. This tender presents significant opportunities for businesses, particularly for small and medium-sized enterprises (SMEs) offering ICT support, cloud solutions, and consultancy services. Companies with expertise in ICT infrastructure, including hardware and software provision, as well as those delivering training and maintenance services, would be particularly well-suited to compete. The extensive range of services required indicates a strong potential for collaborative partnerships and innovative solutions, enabling businesses to grow through participation in this framework. ## Notice This Framework covers the provision of Managed ICT Services, both Cloud and on-premise options. Including but not limited to: * ICT support & maintenance o On-site Support o Remote Support o Annual Health Check o Pre Ofsted Check o Routine Maintenance o MIS Support o Training * ICT Strategy & Planning * Connectivity * Cloud Solutions * Safeguarding & Security * Strategy & Planning * Data Storage & Back up * Networking Solutions * ICT infrastructure In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices). Additional information: This opportunity will be completed via ProContract, a site run by Proactis, the electronic tendering suite of the Kent Business Portal. If you have difficulty in locating this opportunity following download please go to https://procontract.due-north.com/Login and login using your supplied username and appropriate password. Successful tenderers must ensure that they maintain their registration to the Portal at all times to ensure that they receive any subsequent mini competition requests. If, at any time, you experience difficulty accessing ProContract please visit the help centre https://supplierhelp.due-north.com/ or alternatively contact ProContract on E-Mail: ProContractSuppliers@proactis.com or submit a ticket via the supplier Support Help Desk http://proactis.kayako.com/default Tenderers should note the following when uploading documents to the ProContract portal prior to submission: A 10 MB file will take approximately 5 minutes on average to upload on a standard Broadband connection (256 Kbps upload speed). Please take this into consideration when uploading larger files and ensure that you leave sufficient time to complete your submission. Instructions on how to submit your response can be found within the 'Help' facility in ProContract. These instructions should be consulted in order to ensure that your response is submitted correctly. The ProContract System maintains a strict audit trail part of which gives detail as to the exact time that a response was uploaded. This audit trail will be used to determine if a tender or mini-competition response is late. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc187dd2-2f92-494a-be35-45f7f5df4b58 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 May 2018 | | Submission deadline | 6 Jul 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Aug 2018 - 31 Aug 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KENT COUNTY COUNCIL (T/A KCS) | | Locality | WEST MALLING | | Post town | Rochester | | Postcode | ME19 4YT | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ46 West Kent | | Local authority | Tonbridge and Malling | | Electoral ward | Kings Hill | | Westminster constituency | Maidstone and Malling | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 22 May 2018 at 10:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fc187dd2-2f92-494a-be35-45f7f5df4b58 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fc187dd2-2f92-494a-be35-45f7f5df4b58 22nd May 2018 - Opportunity notice on Contracts Finder ## Notice URLs - http://proactis.kayako.com/default - http://www.commercialservices.org.uk - https://procontract.due-north.com/Login - https://supplierhelp.due-north.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20664923-6d71-4a62-ac71-99a7fe379b75.json.