---
title: "BT1563 - Call Monitoring Service for Telecare"
ocid: "ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LUTON COUNCIL"
published: "2022-12-12"
---

# BT1563 - Call Monitoring Service for Telecare

Buyer: LUTON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf

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## Summary

The Luton Council has awarded a contract for the provision of a Call Monitoring Service for Telecare. The contract involves monitoring digital and analogue Telecare alarms 24/7 throughout the year. The procurement process was a direct award with a contract value of £70,000 in GBP. The contract period starts on October 3, 2022, and ends on August 31, 2023. The tender period ended on September 14, 2022.

This tender opportunity is suitable for SMEs and voluntary, community, and social enterprises (VCSEs) in the services category. Businesses offering monitoring services in the computing and office machinery industry may find this opportunity relevant. The Luton Council, as the buying organization, aims to create business growth opportunities through this tender. Interested businesses can contact Sal Rahman at Luton Council for further details.

## Notice

Luton Council has commissioned an Alarm Receiving Centre (ARC) to monitor digital and analogue Telecare alarms 24 hours a day, 365 days a year, to instigate an appropriate response.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/792ddfbd-ba72-4c97-b93c-260e358cc0fa |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2022 |
| Submission deadline | 14 Sep 2022 |
| Future notice date | Not specified |
| Award date | 21 Sep 2022 |
| Contract period | 2 Oct 2022 - 31 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | £70,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LIFELINE24 |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 12 Dec 2022 at 14:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/792ddfbd-ba72-4c97-b93c-260e358cc0fa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/792ddfbd-ba72-4c97-b93c-260e358cc0fa
  12th December 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2079762f-13d9-4663-a770-251a38b055cf.json.