---
title: "GB-glasgow city: ECM Software Subscription and Technical Services"
ocid: "ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Student Loans Company"
published: "2026-08-18"
---

# GB-glasgow city: ECM Software Subscription and Technical Services

Buyer: Student Loans Company  
Current stage: Award  
OCID: ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41

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## Summary

The Student Loans Company procured enterprise content management (ECM) software subscriptions and related technical services. The requirement covers software package and information-system services, including the addition of Arender licences under a later contract change. Delivery is for the organisation’s operations in Scotland, with the buyer based in Glasgow. This is a software and managed technical-support opportunity rather than a construction, hardware supply or general business-services requirement. Relevant suppliers are those providing ECM platforms, document and content-management software, software licensing, implementation support, system administration, integration, maintenance and specialist technical assistance. The requirement combines continuing access to software with technical services over a multi-year customer relationship.

The procurement is complete and was awarded to XMA Ltd on 17 September 2025. The award value recorded for the contract is £1,253,652.37 including the stated currency, while an update increased the total contract value to £1,406,701.12 through the addition of Arender licences. The contract runs from 19 November 2025 to 17 September 2028 and includes two extension options. The tender submission deadline was 13 August 2025. It was conducted as a tender for services, with the procurement method details recorded as not specified. The selected supplier is XMA Ltd. The contract is identified as an ECM software subscription and technical-services arrangement, with the tender classified under software packages and information systems.

This award indicates established demand from the Student Loans Company for ECM software licensing combined with ongoing technical capability, rather than a one-off software purchase. Suppliers considering comparable future work for this buyer would need to demonstrate reliable delivery of enterprise content-management platforms, licensing expertise and the ability to support additional products such as Arender. Credibility would also depend on capacity to provide sustained technical services, manage integrations and changes, maintain service continuity and support a large public-sector customer. The scale and multi-year nature of the arrangement favour suppliers with mature service operations, established software-vendor relationships and experience delivering complex information-system services. The buyer’s stated suitability assessment does not identify the requirement as suitable for SMEs or VCSEs.

## Notice

NOTE: This notice was updated on 18 August 2026 for the following reason: CCN001 - addition of Arender licences, increasing contract value by PS153,048.75. Modified using PCR2015 Reg 72b. Increased TCV from PS1,253,652.37 to PS1,406,701.12(3 years ECM Software Subscription and Technical Services with 2 extension options)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b812c590-b6f4-4b9d-88a8-7e9a1c7c8040 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2026 |
| Submission deadline | 13 Aug 2025 |
| Future notice date | Not specified |
| Award date | 17 Sep 2025 |
| Contract period | 19 Nov 2025 - 17 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,253,652 |
| Lots value | Not specified |
| Awards value | £1,253,652 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Student Loans Company |
| Locality | GLASGOW |
| Postcode area | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XMA Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Aug 2026 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b812c590-b6f4-4b9d-88a8-7e9a1c7c8040

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b812c590-b6f4-4b9d-88a8-7e9a1c7c8040
  18th August 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=983666925
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41.json.