---
title: "Transport for the North - Integrated and Smart Travel Customer Information"
ocid: "ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WEST YORKSHIRE COMBINED AUTHORITY"
published: "2016-11-18"
---

# Transport for the North - Integrated and Smart Travel Customer Information

Buyer: WEST YORKSHIRE COMBINED AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b

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## Summary

The West Yorkshire Combined Authority is seeking a consultancy delivery partner for the project titled "Transport for the North - Integrated and Smart Travel Customer Information." This initiative aims to enhance customer information services, ensuring that all customers have access to integrated and consistent travel information. The procurement process is at the tender stage, with submissions closing on 19th September 2016. The contract period is set to commence on 30th September 2016, concluding on 31st January 2017. This service falls under the management consultancy sector, specifically focusing on passenger information systems, and has a total contract value of £100,000.

This tender presents an excellent opportunity for consultancy firms specialising in management services, particularly those with expertise in customer information systems and travel solutions. Small and medium-sized enterprises (SMEs) are encouraged to compete, as the procurement is suitable for them, offering a chance to expand their services in the public sector. Engaging in this project could lead to significant business growth, particularly for businesses adept in data analysis, strategy development, and implementation planning within the transport industry.

## Notice

A consultancy delivery partner is required for Customer Information. Initially the requirement is to complete detailed analysis and development of the vision, capability model, and detailed implementation plan. The objective for Customer Information is to provide all customers with integrated, consistent, and simple information to enable them to plan and complete their journeys (e.g. timetables, disruption, route planning, fare data, etc.). Invitation to tender documents can be downloaded from WYCA's e-tendering website https://in-tendhost.co.uk/westyorkshireca/aspx/Home Hover on and select, 'Tenders' followed by, 'Current' and, 'View Details'. There is a registration process, after which interested parties can log in, gain access to the project and download the documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6cdcde03-e63c-43bb-b4f5-ee3e77a8f559 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 19 Sep 2016 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Sep 2016 - 31 Jan 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST YORKSHIRE COMBINED AUTHORITY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 2DE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48813000 - Passenger information system
- 79411000 - General management consultancy services

## Release History

- 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6cdcde03-e63c-43bb-b4f5-ee3e77a8f559

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6cdcde03-e63c-43bb-b4f5-ee3e77a8f559
  5th September 2016 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.westyorks-ca.gov.uk
- https://in-tendhost.co.uk/westyorkshireca/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20a5856a-adca-11e6-9901-0019b9f3037b.json.