---
title: "CLUE Case management system"
ocid: "ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM CONSTABULARY"
published: "2026-02-05"
---

# CLUE Case management system

Buyer: DURHAM CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78.json)

## Summary

Durham Constabulary has successfully concluded a selective procurement process for the provisioning of a cloud-hosted case management software system, titled "CLUE Case management system". The procurement took the form of a direct award call-off from the G-Cloud 14 framework, within the industry category of Software packages and information systems (CPV code 48000000). The process commenced under the tender ID ICT 368 and has reached the award stage, with the contract now active. The award was formally granted on 12th December 2025, with the contract period spanning from 15th December 2025 to 14th December 2028. The services, valued at £159,160.60, will be delivered in the North East region of the United Kingdom.

This procurement offers opportunities for growth primarily to large-scale companies equipped to deliver comprehensive software solutions consistent with framework agreements. Businesses that specialise in the provision of cloud-based, managed IT services may find similar opportunities in such selective procurement methods. Participating in framework agreements like G-Cloud can streamline access to public sector contracts for companies capable of meeting the rigorous requirements of such platforms. While this contract is tailored for a large supplier, smaller enterprises should note that framework participation can expand their reach in future public procurements.

## Notice

Provision of Clue's cloud hosted Software subscription for database and licenses. Direct award call-off from G-Cloud 14 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2dd7aab3-42bf-4303-bf54-5a3710ac7611 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2026 |
| Submission deadline | 14 Dec 2025 |
| Future notice date | Not specified |
| Award date | 12 Dec 2025 |
| Contract period | 15 Dec 2025 - 14 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £159,160 |
| Lots value | Not specified |
| Awards value | £159,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM CONSTABULARY |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLUE COMPUTING |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Feb 2026 at 11:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2dd7aab3-42bf-4303-bf54-5a3710ac7611

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2dd7aab3-42bf-4303-bf54-5a3710ac7611
  5th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78.json.