--- title: "RFI - New recruitment model for permanent and interim staff" ocid: "ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf.json" source: "Contracts Finder" current_stage: "Planning" buyer: "FINANCIAL OMBUDSMAN SERVICE" published: "2019-06-20" --- # RFI - New recruitment model for permanent and interim staff Buyer: FINANCIAL OMBUDSMAN SERVICE Current stage: Planning OCID: ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf.json) ## Summary The Financial Ombudsman Service is currently in the planning stage of a procurement process to identify a new recruitment model for both permanent and interim staff. This initiative, titled "RFI - New recruitment model for permanent and interim staff," aims to gather market insights to align its recruitment strategy with market capabilities. Key milestones include an engagement end date of 10th July 2019. The service operates in the recruitment services industry, with potential delivery locations in London and the East Midlands, with the official market engagement notice published on 20th June 2019. This tender presents a significant opportunity for businesses specialising in recruitment services, particularly those capable of providing innovative staffing solutions and multi-vendor frameworks. Small and medium-sized enterprises (SMEs) aligned with the values of fairness and ethics, which resonate with the Financial Ombudsman Service's commitment to doing the right thing, would be well-suited to compete. By participating, these businesses can enhance their market presence and potentially secure a valuable partnership with a prominent public service organisation. ## Notice The Financial Ombudsman Service (The Service) is intending to go out to the market for a new recruitment model for permanent and interim staff. As part of an early market engagement exercise, we are sending out this request for information which purpose is intended to bring the market perspective into our strategy in order to align our requirements and model to that of the market capability; we would like to understand what the current appetite for contracting is and the potential use of multi-vendor frameworks; In addition we also would like to encourage the market to suggest alternative models which may be more suitable. As an organisation that provides an ombudsman service for consumers and now small and medium sized enterprises (SME's), we need to attract and retain staff with specific skill sets, who share the same values, vision, and work ethic as we have here. Our values What matters to us most at the ombudsman is fairness. Where things aren't fair, we can use our power to put them right. Fairness isn't just about making sure our answers and decisions are technically right. It's also about wanting to make what we do feel right. And we do this by listening - thinking - and explaining. Fairness is at the heart of our long-held values: we do the right thing; we treat our customers well and respect their needs; we do what we say we'll do; and we're inquisitive and build everyone's knowledge. To learn more about us click here: https://financial-ombudsman.org.uk/about/index.html Please see the attached RFI document with the details. Additional information: Suppliers who wish to respond should please do so through the below link: ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ef7c8f10-770e-41fa-8068-43f5b9f17462 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Jun 2019 | | Submission deadline | Not specified | | Future notice date | 10 Jul 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FINANCIAL OMBUDSMAN SERVICE | | Locality | LONDON | | Post town | East London | | Postcode | E14 9SR | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI42 Tower Hamlets | | Local authority | Tower Hamlets | | Electoral ward | Canary Wharf | | Westminster constituency | Poplar and Limehouse | | Delivery location | TLF East Midlands (England), TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79600000 - Recruitment services ## Release History - 20 Jun 2019 at 09:29 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ef7c8f10-770e-41fa-8068-43f5b9f17462 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ef7c8f10-770e-41fa-8068-43f5b9f17462 20th June 2019 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c09a6061-7d8f-48b5-8f2e-dd409b4440b1 n/a - https://procurement.financial-ombudsman.org.uk ref: Project: fos_663 - Permanent & Interim Recruitment 2020 ## Notice URLs - https://financial-ombudsman.org.uk/about/index.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20d67c63-edbb-44f9-950f-9f7e7cd7edbf.json.