---
title: "Software and Hardware Managed Service Provision"
ocid: "ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE POLICE ICT COMPANY"
published: "2021-02-15"
---

# Software and Hardware Managed Service Provision

Buyer: THE POLICE ICT COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df)  
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## Summary

The Police ICT Company has awarded a contract for "Software and Hardware Managed Service Provision" to Risual Limited, following a selective procurement method under a restricted procedure. This contract is valued at £6,000,000 and covers a four-year period, starting from 1st February 2021 until 31st January 2024, with the potential for an extension. The procurement process was recently completed on 15th February 2021, and the services are applicable across various delivery addresses including the United Kingdom and British Overseas Territories.

This tender presents substantial opportunities for businesses involved in IT services, particularly those focusing on consulting, software development, and technical support. Companies with expertise in providing managed services are well-positioned to compete in similar contracts, as the framework allows multiple contracting bodies to utilise the agreement. Such contracts not only offer a chance for growth through a stable workflow but also enhance relationships with public sector clients requiring long-term IT support solutions.

## Notice

The Police ICT Company has established a Single Provider Framework Agreement for the provisions of Software and Hardware Managed Services with Risual Ltd. This will be for a period of 4 years (with an initial term of 3 years and the option for the Police ICT Company, acting in its sole discretion, to extend for a further 1 year). The Framework Agreement will be the overarching agreement between the Company and the successful provider, Risual Ltd, and which describes the available services, deliverables and goods which the Customer and Customer may order under a Call Off Contract. The Framework Agreement will be available for use by the Company and other Contracting Bodies as listed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/003464fe-5c10-476a-ad03-07fdeb744dc8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Feb 2021 |
| Submission deadline | 8 Dec 2020 |
| Future notice date | Not specified |
| Award date | 8 Jan 2021 |
| Contract period | 1 Feb 2021 - 31 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,000,000 |
| Lots value | Not specified |
| Awards value | £2,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE ICT COMPANY |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4R 1AP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Vintry |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RISUAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Feb 2021 at 12:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/003464fe-5c10-476a-ad03-07fdeb744dc8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/003464fe-5c10-476a-ad03-07fdeb744dc8
  15th February 2021 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=35379&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/94392
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20ebf2db-651e-4a7b-839c-b9f4e53e83df.json.