---
title: "Intelligent Customer Training (TMI) Note: Published for completeness, see description for details"
ocid: "ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE DEPARTMENT FOR TRANSPORT"
published: "2018-04-09"
---

# Intelligent Customer Training (TMI) Note: Published for completeness, see description for details

Buyer: THE DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8.json)

## Summary

The procurement process for "Intelligent Customer Training (TMI)" is being conducted by The Department for Transport in London, UK. This contract, valued at £32,403, is classified under research and development services and related consultancy services. The procurement method is selective, with the contract awarded through a call-off from a framework agreement. The contract period commenced on 9th February 2017 and concluded on 31st December 2017. This award was published for transparency purposes on 14th February 2018, following its completion in early 2017.

This tender presents an opportunity for businesses specialising in training and consultancy services to engage with a governmental body, potentially leading to further contracts within the public sector. Companies with experience in delivering customer training programs, particularly those with a proven track record of working with large organisations, would be well-suited to compete for similar opportunities in the future. The sector is ideal for training firms seeking to expand their client base and enhance their visibility in government procurement.

## Notice

Intelligent Customer Training (TMI) This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e7e2194d-26f7-4ce0-87ed-43bfcea6103f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2018 |
| Submission deadline | 1 Jan 2017 |
| Future notice date | Not specified |
| Award date | 8 Feb 2017 |
| Contract period | 9 Feb 2017 - 31 Dec 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,403 |
| Lots value | Not specified |
| Awards value | £32,406 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LABINAH MANAGEMENT TRAINING |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 9 Apr 2018 at 14:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e7e2194d-26f7-4ce0-87ed-43bfcea6103f
- 14 Feb 2018 at 17:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1abe6372-2a04-4eb6-bfd8-c595be732250

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e7e2194d-26f7-4ce0-87ed-43bfcea6103f
  9th April 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1abe6372-2a04-4eb6-bfd8-c595be732250
  14th February 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/fcc32358-9851-4838-8903-e7ae69064a21
  Award Letter

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20f9bea0-affb-4dfc-96fe-329374bff8b8.json.