---
title: "Renewal of Membership of the Customer Contact Association"
ocid: "ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL SAVINGS & INVESTMENTS"
published: "2018-05-23"
---

# Renewal of Membership of the Customer Contact Association

Buyer: NATIONAL SAVINGS & INVESTMENTS  
Current stage: Award  
OCID: ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5.json)

## Summary

The procurement process involves the renewal of membership for the Customer Contact Association, managed by National Savings & Investments, located in London, England. This contract, classified under financial and insurance services, is valued at £18,500 and was awarded through a single tender action as part of a direct procurement method. The tender was published on 23 May 2018, with the contract period commencing on 3 May 2018 and concluding on 2 May 2019. The tender period ended on 2 May 2018.

This opportunity to renew the membership of the Customer Contact Association can foster growth for companies involved in service-related sectors, particularly those offering financial services or support services to customer contact centres. Businesses that specialise in customer relationship management, consultancy, or associations within the financial services industry may find this tender especially relevant and beneficial for expanding their client portfolio.

## Notice

Renewal of membership of the Customer Contact Association

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4792a6bf-2892-48e6-ade6-9a5b0ec9e3e0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2018 |
| Submission deadline | 2 May 2018 |
| Future notice date | Not specified |
| Award date | 1 May 2018 |
| Contract period | 2 May 2018 - 2 May 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,500 |
| Lots value | Not specified |
| Awards value | £18,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL SAVINGS & INVESTMENTS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1V 2QX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CUSTOMER CONTACT ASSOCIATION |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 23 May 2018 at 15:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4792a6bf-2892-48e6-ade6-9a5b0ec9e3e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4792a6bf-2892-48e6-ade6-9a5b0ec9e3e0
  23rd May 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-20fb40f3-ca12-4b9d-afdd-c294dcdbccf5.json.