---
title: "NORMAN Out of Hours IT Service Desk"
ocid: "ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED"
published: "2021-11-17"
---

# NORMAN Out of Hours IT Service Desk

Buyer: UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9.json)

## Summary

The procurement process for the NORMAN Out of Hours IT Service Desk has been initiated by the UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED. This project falls under the IT services category and is set in the West Midlands region of the United Kingdom. The tender was awarded on 23rd July 2021, with a contract period commencing on 1st August 2021 and concluding on 31st July 2022. The total contract value is £28,500, and the procurement method used was classified as "Other - UOW Threshold."

This tender presents an opportunity for businesses specialising in IT service support and consultancy, particularly those experienced in handling out-of-hours services. Companies that are well-equipped to provide technical support and troubleshooting in a timely manner would be the best candidates to compete for similar contracts. The competitive landscape may include small and medium-sized enterprises that can demonstrate agility and reliability in service delivery within the technology sector.

## Notice

Out of Hours IT Service Desk services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0bd1d383-6422-4cf6-b021-f9c63b057b05 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - UOW Threshold |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2021 |
| Submission deadline | 23 Jul 2021 |
| Future notice date | Not specified |
| Award date | 22 Jul 2021 |
| Contract period | 31 Jul 2021 - 31 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £28,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1LY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Nov 2021 at 11:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0bd1d383-6422-4cf6-b021-f9c63b057b05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0bd1d383-6422-4cf6-b021-f9c63b057b05
  17th November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-211b6334-c663-461c-ac49-7c80d7b572e9.json.