---
title: "Workshop Productivity Improvement Plan"
ocid: "ocds-b5fd17-21421045-0a99-4d9b-a0c5-91ec7d454c01"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21421045-0a99-4d9b-a0c5-91ec7d454c01"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21421045-0a99-4d9b-a0c5-91ec7d454c01.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21421045-0a99-4d9b-a0c5-91ec7d454c01.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "METROPOLITAN POLICE SERVICE"
published: "2024-12-03"
---

# Workshop Productivity Improvement Plan

Buyer: METROPOLITAN POLICE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-21421045-0a99-4d9b-a0c5-91ec7d454c01

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## Summary

The Metropolitan Police Service (MPS) has awarded a contract for the "Workshop Productivity Improvement Plan" to Munro David Associates Ltd. This project falls under the industry category of Technical Planning Services with additional focus on Customer Services. The contract involves short-term support to realign productivity and enhance customer satisfaction across three newly acquired motor vehicle maintenance workshops in London, United Kingdom. The tender process has been completed, with the award date being 3rd December 2024, and the contract period running from 2nd December 2024 to 14th February 2025. The total value of the contract awarded is £36,900.

This tender presents substantial opportunities for businesses specialising in technical planning and customer service improvement, particularly for SMEs (Small and Medium-sized Enterprises), as highlighted by the MPS suitability criteria. The focus on enhancing workshop productivity and customer experience can provide a valuable platform for businesses with expertise in operational assessment, data-driven improvement strategies, and customer-centric approaches. This contract allows businesses to showcase their proficiency in driving efficiency and satisfaction in a public sector context, potentially leading to further opportunities within the Metropolitan Police Service or similar public organisations.

## Notice

The MPS has acquired three motor vehicle maintenance workshops, including labour and equipment as part of an insourcing arrangement. An operational assessment has been conducted on all three workshops and the MPS are looking for short-term support to use current data to develop and drive the implementation of an improvement plan dealing with realigning focus areas towards output and how to exceed customer expectations through a customer centric approach. Additional information: Please send the SoR document with the completed evaluation assessment questions to: Michael.J.Carey2@met.police.uk. For any clarification requests, please contact: Michael.J.Carey2@met.police.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/15cd79c9-c5c8-4fc0-ab89-aad8a65431d5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2024 |
| Submission deadline | 8 Nov 2024 |
| Future notice date | Not specified |
| Award date | 3 Dec 2024 |
| Contract period | 2 Dec 2024 - 14 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000 |
| Lots value | Not specified |
| Awards value | £36,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | METROPOLITAN POLICE SERVICE |
| Locality | LILLIE ROAD |
| Post town | South West London |
| Postcode | SW6 1TR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | West Kensington |
| Westminster constituency | Chelsea and Fulham |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MUNRO DAVID ASSOCIATES |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71356400 - Technical planning services
- 79342300 - Customer services

## Release History

- 3 Dec 2024 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15cd79c9-c5c8-4fc0-ab89-aad8a65431d5
- 31 Oct 2024 at 09:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9e26420e-0f95-4f3e-8eab-f9cb29e205a1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/15cd79c9-c5c8-4fc0-ab89-aad8a65431d5
  3rd December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9e26420e-0f95-4f3e-8eab-f9cb29e205a1
  31st October 2024 - Opportunity notice on Contracts Finder
- https://www.competefor.com/business/viewOpportunityDetailsSupplier.html?id=86824573
  Please follow this link to view the notice.

## Provenance

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