---
title: "ESPH704 WDC CRM System"
ocid: "ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEALDEN DISTRICT COUNCIL"
published: "2026-04-29"
---

# ESPH704 WDC CRM System

Buyer: WEALDEN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b.json)

## Summary

The procurement process for the CRM System titled "ESPH704 WDC CRM System" has reached the award stage. Wealden District Council, located in Hailsham, South East England, is the buying organisation. The contract, valued at £209,490, was awarded on 10th April 2026 to Granicus Firmstep via the G-Cloud 14 Framework Agreement (RM1557.14), using a selective procurement method. The contract period is from 13th April 2026 to 23rd December 2028. This project falls under the industry-specific software package category, providing services that are tailored for the South East region of the United Kingdom.

This tender offers considerable opportunities for businesses in the software services sector, particularly those specialising in CRM systems. The procurement process utilised a call-off from a framework agreement, highlighting an environment conducive to fostering long-term partnerships. Although awarded to a large supplier, SMEs were considered eligible, suggesting potential future collaboration opportunities. Business entities proficient in CRM software development and integration may find advantageous prospects in the Wealden District Council’s projects, presenting avenues for growth and innovation in public sector collaborations.

## Notice

Wealden District Council awarded the contract to Granicus Firmstep via G-Cloud 14 Framework Agreement (RM1557.14) for CRM System.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2a01c8a-1328-48a2-994e-70fd1f5b1e3a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2026 |
| Submission deadline | 23 Dec 2025 |
| Future notice date | Not specified |
| Award date | 9 Apr 2026 |
| Contract period | 12 Apr 2026 - 23 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £209,490 |
| Lots value | Not specified |
| Awards value | £209,490 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEALDEN DISTRICT COUNCIL |
| Locality | HAILSHAM |
| Post town | Brighton |
| Postcode | BN27 2AX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Wealden |
| Electoral ward | Hailsham Central |
| Westminster constituency | Sussex Weald |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 29 Apr 2026 at 13:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2a01c8a-1328-48a2-994e-70fd1f5b1e3a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d2a01c8a-1328-48a2-994e-70fd1f5b1e3a
  29th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b.json.