---
title: "Locomotion Exit Surveys 2024-27 - AWARD"
ocid: "ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SCIENCE MUSEUM GROUP"
published: "2025-09-23"
---

# Locomotion Exit Surveys 2024-27 - AWARD

Buyer: SCIENCE MUSEUM GROUP  
Current stage: Award  
OCID: ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0

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## Summary

The Science Museum Group, based in London, has completed the procurement process for the "Locomotion Exit Surveys 2024-27," classified under market research services. This procurement falls under the services category and follows an open procedure. The contract, valued at £32,130, was awarded to Spirul Ltd on 27th June 2024 and spans from 1st July 2024 to 1st April 2027. This contract supports the museum's initiative of conducting face-to-face visitor interviews at its Locomotion site near Shildon, with visitor consultation continuing as a core activity. The procurement process is now in the award stage, having completed key phases leading up to this point.

This project presents valuable business growth opportunities, particularly for firms specialising in market research services, including those that work with smaller commercial entities, as indicated by the specifications suitable for SMEs. Companies engaged in visitor experience analysis and survey conduct will find themselves well-positioned to compete in similar future tenders. The open procurement method allows diverse businesses to participate, underscoring the potential for expanding market reach through partnerships with reputable institutions like the Science Museum Group.

## Notice

The Science Museum Group is committed to visitor consultation, the backbone of which is the regular visitor feedback gathered from a cross-section of visitors to each of our sites. Before the coronavirus outbreak, this was conducted at each site via exit interviews conducted face-to-face at each site. The move to online ticketing meant that this regular visitor consultation has been conducted via a post-visit survey emailed to visitors at four out of our five sites, and this will continue to be the case for 2024/25. The exception is at our Locomotion museum near Shildon, where we currently gather 150 interviews per month through face-to-face interviews conducted on site over around ten days a month.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8305d085-0ea5-48b0-9190-c2189418864c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2025 |
| Submission deadline | 25 Apr 2024 |
| Future notice date | Not specified |
| Award date | 26 Jun 2024 |
| Contract period | 30 Jun 2024 - 1 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £32,130 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCIENCE MUSEUM GROUP |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW7 2DD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPIRUL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 23 Sep 2025 at 15:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8305d085-0ea5-48b0-9190-c2189418864c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8305d085-0ea5-48b0-9190-c2189418864c
  23rd September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/sciencemuseumgroup/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0.json.