---
title: "Community Messaging & Engagement Tracker Software System"
ocid: "ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE POLICE"
published: "2024-09-04"
---

# Community Messaging & Engagement Tracker Software System

Buyer: WARWICKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe.json)

## Summary

Warwickshire Police, represented by the Police & Crime Commissioner for Warwickshire, has concluded the procurement process for a Community Messaging & Engagement Tracker Software System, awarding the contract to Visav Limited. This contract falls within the industry-specific software package category and is valued at £41,736. The location of delivery is primarily in the West Midlands, England. The procurement was a direct award via exemption, continuing the use of the incumbent supplier's system to avoid the costs and risks associated with transitioning to a new system. The contract's active period starts from 17th May 2024 and ends on 16th May 2028, with the award being officially published on 4th September 2024.

This tender represents a significant opportunity for SMEs and VCSEs to understand the needs and operational requirements of public sector organisations such as the police. Continued engagement with such contracts can lead to long-term business relationships and further opportunities in public procurement. Businesses specialising in industry-specific software packages, especially those with a focus on community engagement, would find themselves well-suited to compete for similar future tenders, leveraging their expertise and tailored solutions to meet the unique demands of public safety agencies.

## Notice

The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract for a community messaging and engagement tracker software system. This was a direct award via exemption to continue use of incumbent supplier's system. The force has invested considerable time and effort into training, resourcing and embedding the system into the force's operating model, to move to another system would not currently be cost effective plus to change systems would risk losing engagement with members of the public signed up to existing system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/463b2a95-c75c-457d-b358-4f51961ac15b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Exemption |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2024 |
| Submission deadline | 14 May 2024 |
| Future notice date | Not specified |
| Award date | 19 Jun 2024 |
| Contract period | 16 May 2024 - 16 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £41,736 |
| Lots value | Not specified |
| Awards value | £41,736 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE POLICE |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV35 7QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick All Saints & Woodloes |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VISAV |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 4 Sep 2024 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/463b2a95-c75c-457d-b358-4f51961ac15b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/463b2a95-c75c-457d-b358-4f51961ac15b
  4th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-21506471-1919-465a-bc06-f6317981d1fe.json.