---
title: "Care Link Calls Handling Digital Update"
ocid: "ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD AND DISTRICT HOUSING LIMITED"
published: "2023-09-15"
---

# Care Link Calls Handling Digital Update

Buyer: WAKEFIELD AND DISTRICT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4)  
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## Summary

The Wakefield and District Housing Limited has awarded a contract for the provision of digital calls handling to WDH Care Link via a Consortium Procurement TECS framework Lot 1 further competition. The contract has been awarded to E.Novation UK Limited T/A ENOVATION, a company registered in England. The contract value is £418,000, and the contract period is from September 18, 2023, to September 17, 2028. The procurement process was initiated as a tender, with the tender period ending on June 30, 2023. The main procurement category is services.

This tender presents an opportunity for businesses, particularly those in the medical devices and products industry, to provide digital calls handling services to Wakefield and District Housing Limited. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract. Interested parties should take note of the award date of August 31, 2023, and be aware of the contract's start and end dates. Wakefield and District Housing Limited can be contacted for further information regarding the contract award.

## Notice

The provision of digital calls handling to WDH Care Link via a Consortium Procurement TECS (Technology Enable Care Services) framework Lot 1 further competition. This is the award notice for the contract awarded to: E.NOVATION UK LIMITED T/A ENOVATION a company registered in England with registered number 04253883 and whose registered office is at Suite 17, Link 665 Business Centre, Todd Hall Road, Haslingden, Rossendale,, Lancashire, BB4 5HU

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8a4f4de9-0cc8-4856-adea-f7a7cac8a818 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2023 |
| Submission deadline | 30 Jun 2023 |
| Future notice date | Not specified |
| Award date | 30 Aug 2023 |
| Contract period | 17 Sep 2023 - 17 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £418,000 |
| Lots value | Not specified |
| Awards value | £418,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD AND DISTRICT HOUSING LIMITED |
| Locality | CASTLEFORD |
| Post town | Wakefield |
| Postcode | WF10 5HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Castleford Central and Glasshoughton |
| Westminster constituency | Pontefract, Castleford and Knottingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.NOVATION UK LIMITED T/A ENOVATION |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products

### Codes

- 33190000 - Miscellaneous medical devices and products

## Release History

- 15 Sep 2023 at 16:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8a4f4de9-0cc8-4856-adea-f7a7cac8a818

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8a4f4de9-0cc8-4856-adea-f7a7cac8a818
  15th September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wdh.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-21757161-e4b6-4acd-a265-4490087382f4.json.