---
title: "Avaya - Subscription / Support and Maintenance"
ocid: "ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2024-07-01"
---

# Avaya - Subscription / Support and Maintenance

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326.json)

## Summary

The Isle of Wight Council has awarded a contract for the provision of Avaya subscription and support services for their telephony platform. The contract duration is from July 1, 2024, to March 31, 2025, with a total value of \u00a368,489.51 excluding VAT. The procurement method used was a direct award. The contract was classified under the CPV codes for software packages and IT services.

This tender presents an opportunity for businesses providing IT services and software development to compete for contracts in the public sector. Given the nature of the services required, businesses with expertise in supporting telephony systems, disaster recovery, and business continuity solutions would be well-suited to participate in this procurement process.

## Notice

Continue supporting our end of life Avaya Aura (7.1 suite) telephony platform with 24/7 access to a service call logging portal and technical support documentation available to support our ongoing business continuity and disaster recovery plans. Initial term 9 months until 31/03/25 @ PS64,600.36 excl VAT and if 3 month extension utilised, will be until 30/06/25 @ total whole life cost of PS68,489.51 excl VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e9b744a-878c-4ee0-b88a-e2430914ade9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2024 |
| Submission deadline | 14 Jun 2024 |
| Future notice date | Not specified |
| Award date | 27 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,489 |
| Lots value | Not specified |
| Awards value | £68,489 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jul 2024 at 08:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e9b744a-878c-4ee0-b88a-e2430914ade9
- 1 Jul 2024 at 08:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/95a12a3f-3daf-4ae4-ba6b-1d902c82454b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1e9b744a-878c-4ee0-b88a-e2430914ade9
  1st July 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/95a12a3f-3daf-4ae4-ba6b-1d902c82454b
  1st July 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iow.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-21920b17-d469-41cd-a9e7-c1a6c063c326.json.