---
title: "Provision of User Satisfaction Surveys"
ocid: "ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "JOINT PROCUREMENT SERVICE FOR SURREY AND SUSSEX POLICE"
published: "2017-01-19"
---

# Provision of User Satisfaction Surveys

Buyer: JOINT PROCUREMENT SERVICE FOR SURREY AND SUSSEX POLICE  
Current stage: Tender  
OCID: ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986

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## Summary

The Joint Procurement Service for Surrey and Sussex Police is conducting a tender for the "Provision of User Satisfaction Surveys", classified under research services and survey services. This procurement process is currently in the active tender stage, with a closing date set for 15 February 2017. The contract will commence on 8 March 2017 and is expected to run for two years, concluding on 7 March 2019. The estimated contract value is £210,000, with a minimum value of £190,000, and the service is to be delivered in multiple locations including Guildford, UK, as well as several British Overseas Territories and the Channel Islands.

This tender presents a significant opportunity for businesses specialising in research and survey services, particularly those experienced in conducting public satisfaction surveys. Companies that can demonstrate expertise in telephone survey methodologies and have the capacity to manage contract requirements in a timely fashion would likely find this tender suitable. Engaging in this project can also enhance a business's profile within public sector procurement and create pathways for future contracts in similar domains.

## Notice

The Police and Crime Commissioner for Surrey and the Police and Crime Commissioner for Sussex wish to select and appoint a suitable Contractor to carry out user satisfaction surveys and provide the resulting satisfaction data. The purpose of the surveys is to obtain views of members of the public who have been in contact with the Police.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e74592c-7785-49b6-b880-1b5ed064114c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2017 |
| Submission deadline | 15 Feb 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 8 Mar 2017 - 7 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | JOINT PROCUREMENT SERVICE FOR SURREY AND SUSSEX POLICE |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU3 1HG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Shalford |
| Westminster constituency | Godalming and Ash |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79311000 - Survey services
- 79311210 - Telephone survey services

## Release History

- 19 Jan 2017 at 16:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4e74592c-7785-49b6-b880-1b5ed064114c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e74592c-7785-49b6-b880-1b5ed064114c
  19th January 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.surrey.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-21a90e36-1161-4b78-a2d4-6bcb6345a986.json.